Lotus Instant Messaging/ Web Conferencing ... - IBM Redbooks

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While writing this redbook, we used the IBM WebSphere Portal Extend forMultiplatforms Version 4.2.Note: At the time of writing, WebSphere Portal for Multiplatforms Version 5.0was just about to be released. WebSphere Portal for Multiplatforms Version5.0 continues the unified portal strategy for IBM and will ultimately replaceWebSphere Portal for Multiplatforms Version 4.2. For additional details onVersion 5.0, check the WebSphere Portal zone at:http://www7b.software.ibm.com/wsdd/zones/portal/There are two options when purchasing a WebSphere Portal Server formultiplatforms:►►IBM WebSphere Portal Enable for Multiplatforms: This offering is the basicedition of WebSphere Portal for Multiplatforms. It helps you quickly buildscalable portals to simplify and accelerate access to personalized informationand applications.IBM WebSphere Portal Extend for Multiplatforms: Includes all the robustfeatures of WebSphere Portal Enable and introduces collaborationcapabilities, enterprise search functions, and portal usage analysis. Thesefunctions help you improve employee productivity and continually strengthenrelationships with your customers and trading partners.When considering the possibility to enable your portlets with Sametime featuresand functionality, there is a significant difference between these two versions ofWebSphere Portal.WebSphere Portal Extend includes the Lotus Collaborative Components. Theyare UI-neutral API methods and tag libraries that allow developers who arewriting portlets for WebSphere Portal to add Lotus Software collaborativefunctionality to their portlets. Application developers using CollaborativeComponents can design and implement UI extensions that leverage the featuresof Domino, QuickPlace, Sametime, and Lotus Discovery Server.WebSphere Portal Enable does not include all those components. That meansthat if you would like to Sametime-enable your portlets, you will need to use theSametime classic APIs, namely the STLinks or Java client APIs.10.2.1 Included collaborative portletsWhile the objective of this chapter is to help you develop Sametime functionalityinto existing portlets, it is also helpful to understand some of the collaborativeportlets that are provided with IBM’s WebSphere Portal.278 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
WebSphere Portal Extend includes a base set of collaborative portlets designedto work with Lotus Software companion products for advanced collaboration. Alisting of these is shown in Figure 10-4. While a discussion of each of theseportlets extends beyond the scope of this redbook, it is significant to note thatseveral of these portlets already take advantage of integrated Sametimefunctionality. Several portlets include presence awareness and the ability to actupon live names with menu actions. With the introduction of Collaboration Centerfor WebSphere Portal, as described in 10.2.2, “Collaboration Center forWebSphere Portal” on page 279, Lotus has gone to the next level to demonstratetightly integrated Sametime functionality designed directly into each of the threeportlets.Figure 10-4 Collaborative Portlets included in WebSphere Portal Extend 4.210.2.2 Collaboration Center for WebSphere PortalIn April of 2003, IBM introduced the Collaboration Center, a set of three newportlets integrated into WebSphere Portal software, which enable users to moreeasily find, communicate with, and work with colleagues. The CollaborationCenter portlets feature an online company directory, Web conferencing, andteam workplaces, all of which have built-in people awareness and instantmessaging.Chapter 10. Sametime-enabling portlets 279
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Front coverLotus Instant Messaging/
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Note: Before using this information
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2.3.5 Microsoft Visual C++ . . . .
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8.4.4 Sametime server preparation .
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Part 3. Bringing it together. . . .
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xLotus Instant Messaging/Web Confer
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TrademarksThe following terms are t
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Jonas Covey is a Senior I/T Special
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Become a published authorJoin us fo
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2 Lotus Instant Messaging/Web Confe
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3.1 APIs. Finally, we describe the
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1.3 Sametime servicesSametime API f
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1.3.2 Sametime online meeting servi
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The Sametime Links Toolkit allows y
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►the administrator to determine w
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1.6.2 Multiplatform support in STLi
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Note: The administrator must enable
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►►closely have the meeting cent
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20 Lotus Instant Messaging/Web Conf
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2.1 Setting up the development envi
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►►►►►►Sametime 3.1 C++
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2.3.1 IBM WebSphere Studio Applicat
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Figure 2-4 New entry for Sametime C
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Figure 2-6 Adding a classpath varia
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Figure 2-9 Adding a new library4. N
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Figure 2-11 Adding a library to the
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Figure 2-13 Environment Variables s
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Figure 2-16 The Sametime C++ Toolki
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Figure 2-18 Directories options3. F
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6. Having selected the Library file
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Figure 2-24 Selecting the Reference
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3.1 What is a bot?The term bot is d
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The method you choose to employ dep
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►►loginByToken(servername, user
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method returns the word the end use
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or instructions on how to use the b
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Figure 3-3 Buddylist showing bot on
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import com.lotus.sametime.community
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Example 3-8 imReceived method()publ
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Example 3-11 loggedOut() methodpubl
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}In this particular application, th
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}}return strQuestionSearch;public S
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Figure 3-8 Buddylist with FAQ Bot o
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Figure 3-12 Document created by bot
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Example 3-17 TranslatorBot doTextRe
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Figure 3-14 Bot translates phrases
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The degree to which you enhance thi
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4.1 Overview of Web servicesAs you
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POST request the ability to interac
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The application contains a main() m
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}System.err.println("Error: cannot
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WatchList object. Finally, it logs
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}}m_requestedUser = (STUser) event.
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Figure 4-2 Launch Configurations di
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Figure 4-5 Defining the Web project
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Figure 4-7 Selecting the project pr
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Figure 4-9 Adding the Java Client T
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Figure 4-12 UserStatus.java file im
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Figure 4-14 Web Service Java Bean I
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Figure 4-16 Web Service Binding Pro
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Table 4-1 Test JSP files created by
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Figure 4-19 Clicking link for getUs
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Figure 4-21 Result.jsp showing user
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Figure 4-22 Change the default User
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Figure 4-24 WebSphere Application S
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Figure 4-26 RedbookServiceEAR in li
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Figure 4-28 Confirmation screen fol
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Figure 4-30 Testing the service wit
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126 Lotus Instant Messaging/Web Con
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5.1 Overview of the Chat Logging SP
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emaining major accounting firms and
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Development Kit (SDK) documentation
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***********************************
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►►►►►►►stDdaClTimerEv
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Note particularly the highlighted c
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6.1 Using Sametime within a workflo
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The class is a Domino java agent, s
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}else{m_shAnnouncementStatus = -1;m
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Example 6-6 Click button eventSub C
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Figure 6-4 Announcement sent to act
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Figure 6-6 Announcement delivered u
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call.setTargetObjectURI ("urn:Annou
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send an HTML tag to a user logged
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Figure 6-10 Microsoft Excel integra
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Figure 6-12 Enabling access to the
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With this code, a SOAP envelope is
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7.1 The BuddyList service advantage
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7.2 Overview of the Extended Live N
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Figure 7-2 Login dialogAdding peopl
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Figure 7-5 Chat dialogLogging out f
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Figure 7-8 Adding library pathOnce
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7.4.2 Handling service available/un
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If the service is available, we wil
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If the reason is different then ST_
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if (currGroupId == sampleGroupId){p
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Note: The Extended Live Names sampl
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8.1 Key concepts within Places arch
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Custom ActivityPanel/Stage Section-
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Table 8-1 Sections in the applicati
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Attention: All files referenced for
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8.4.6 Start the client applications
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When a user wants to send a message
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8.4.10 Getting a reference to the a
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Example 8-2 actionPerformed() event
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Enumeration myAttribs = null;String
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}}m_myself.changeSection(m_queue);}
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Example 8-7 Establishing a Sametime
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RedPanelDiscussionSA PlacesAdminHan
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RedPanelDiscussionSAPlacesAdminHand
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Example 8-9 Determining which secti
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ActivityHandlerPlaceMonitorActivity
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Example 8-11 textReceived eventpubl
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} else {translatedText = inputText;
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9.1 Overview of Sametime LinksThe S
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Lotus QuickPlace. Contact IBM Lotus
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Example 9-2 Call to the Sametime Li
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The files within the STLINKS direct
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Page 248 and 249: Figure 9-8 announcement.html frames
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Page 252 and 253: Figure 9-14 im.htmlThe frameset lay
Page 254 and 255: Figure 9-18 invitation.html framese
Page 256 and 257: Figure 9-21 inviteOthers.htmlThe fr
Page 258 and 259: The frameset layout for nway.html i
Page 260 and 261: Figure 9-28 place.htmlThe frameset
Page 262 and 263: 9.5 Building an interactive Web sit
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Page 278 and 279: 9.7.1 The sample pop-up menuThe sam
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Page 284 and 285: function showMenu(userName, display
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Page 288 and 289: 1. In the head section of the page,
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Page 292 and 293: 10.1 IBM WebSphere Portal Server ov
Page 294 and 295: Figure 10-2 WebSphere Portal archit
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Page 306 and 307: Figure 10-7 Sametime enabled portle
Page 308 and 309: Figure 10-9 Adding a button to chan
Page 310 and 311: 10.4 STLinks API approach to enabli
Page 312 and 313: 10.4.3 ConclusionBy using this tech
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Page 316 and 317: 11.1 Typical reasons for branding t
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Page 320 and 321: 11.2.2 Changing the lookChanging th
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Table 11-4 Test case 3ItemDescripti
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Table 11-6 Test case 5ItemDescripti
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12.1 Why customize and integrate?Th
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}e.getIm().sendData(true, 100001, 8
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Example 12-2 RichTextClient’s log
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m_ImOpened.addElement(im);im.addImL
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Logging in with a password may be a
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else{System.out.println("Passed val
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catch (DuplicateObjectException e){
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Example 12-14 SametimeToken getToke
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}Once deployed to a suitable servle
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12.4.1 What are IIS and ASP?IIS is
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Example 12-18 VBScript to call Toke
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Attention: This purpose of this cha
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►►A broad set of applications h
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External customersFME’s customers
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DepartmentRoles and responsibilitie
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13.3.1 Software componentsIn this s
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Table 13-4 Objectives of each imple
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available. When appropriate, users
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Figure 13-5 An example page from FM
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►Change the text above the user n
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Figure 13-7 FME’s customized Same
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Methodology for implementing presen
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By integrating this with your Web a
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Why is this feature useful, since i
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able to access a a listing of the t
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To implement this client portion of
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When a user sends a message to the
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application can send an e-mail or a
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FME has decided to try and implemen
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5. A standard welcome message is se
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try{if (session != null){session.re
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Outside WorldHospitalsHealthcarePro
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►After each teller completes thei
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Attention: The stands for the form
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2. Next, we call an authentication
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Important: Please keep in mind that
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Implementing the customer sideWithi
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to the template DLL provided in the
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►►►►►►Anonymous logins
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Figure 13-25 illustrates the interf
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Implementing language translation t
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Main Discussion ThreadBoardAwarenes
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13.8 Phase 4: Future planned enhanc
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Figure 13-30 The Call Center Workpl
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OverviewSocial network analysis and
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2. Logging data on a specially adap
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ImplementationThe application was d
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import org.apache.soap.encoding.*;i
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Check the response.if (resp.generat
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PreparedStatement statement = null;
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The DatabaseStoreKeeper class also
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OutcomeThe following sections addre
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users on the system was not shown,
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OverviewIn this appendix, we will d
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►►►Agents listen for users en
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Within the chat dialog screen, we u
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system and whom they are in contact
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AcceptingChatReadyChattingFigure B-
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►►►►►►identifies the se
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Using the Web materialThe additiona
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Other publicationsThese publication
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Help from IBMIBM Support and downlo
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collaborative commerce rules and wo
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Result.jsp 110Reverse proxy support
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WebSphere Translation Server 418Web
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