Chapter VIIOn the other hand, some observers argue that ‘the logic of corporate growth’ will simply not assureIndia the employment she needs (Bhaduri 5 May 2007), and others lament that Indians are becomingso obsessed with money and what it buys that they have no appetite for ideas (Giridharadas 15 August,<strong>2008</strong>). Commentators can be quick to attribute to the corporates, sins for which there are sometimesscant evidence. Those working the backend to improve quality and product, for example, are derided fordestroying unorganised retail (illustrated above all, by the protests in West Bengal, UP, Jharkhand andOrissa against Reliance Fresh stores in 2007); ‘corporate’ farming, in which giant buyers acquire landand reduce peasants to wage workers, is sometimes assumed to be like organised retailers when they aremostly purchasing from farmers without even a contract.Whatever the view, by 2013, retail leaders will have sunk Rs 150,000 crore into various format stores,securing an industry turnover in organised retail of $110 billion 3 . While in 2004, corporate retail was just4 per cent of the total in the sector; it is projected to be 16 per cent by 2012 4 .Following anICRIERreport thatshowed themedium-termcosts of modernretail to the unorganisedsector,the governmentnow sees theimprovement ofquality, rangeand continuityof products tosmall retailersas a key contributionexpectedof the newretail giants.There are signs that public opinion towards corporate retail may be settling down. A leading publicationin South India recently showcased Reliance’s mid-supply chain investments in the ‘protest’ state ofKerala and highlighted the benefits to farmer and consumer, while a year earlier it had lambasted Reliancealong with other large retailers for the job losses to small retailers and intermediaries. Followingan ICRIER report that showed the medium-term costs of modern retail to the unorganised sector, thegovernment now sees the improvement of quality, range and continuity of products to small retailersas a key contribution expected of the new retail giants.For the sake of this analysis, corporate engagement in livelihood promotion has been divided into fourtypes. Among the most successful and dedicated livelihood promotion efforts are those managed bydevelopment professionals in trusts floated by corporates but similar in many ways to independent NGOs(such as the Tata Trusts, the Lupin Human Welfare and Research Foundation, or Aravind Eye Hospitals).Second, CSR initiatives around a plant or factory tend to be more closely guarded by a particular firm andare often driven by the need to bolster reputation in the face of politically sensitive investments and bringlocal communities on board (such as Vedanta-Sterlite’s vocational training work with tribal communitiesaround its refineries in Orissa, Coca Cola’s ‘little drops of joy’ campaign to restore historic water bodiesin Rajasthan, or IKEA’s work on getting children into school in the carpet belt of Eastern UP).A third variety of corporate initiative is collaborations for training and skills development. These tend toenjoy independence from the reputational risk of firms while also achieving scale and reach. Examplesinclude the RUDSETIs formed in 19 locations across 11 states 5 , the computer-based functional literacyprogramme of Tata Consultancy <strong>Services</strong>, and the N-Logue project to provide ICT for the rural masses(Mahajan 2005)But most of these initiatives are dwarfed by the effects, which corporates achieve on a daily basis, whenthey conduct their core business through their supply chains. And yet, sourcing from, managing andre-gearing one’s supply chain is hardly a deliberate effort to promote livelihoods for the poor. Instead,the priorities here are to source more goods of wider range and better quality, in a reliable and predictablemanner, for growing numbers of consumers, with deepening pockets. Jobs for producers, then, isthe main link with livelihood promotion in supply chains, but jobs for mid-chain agents, as well as inretail, are also significant. Many modern retailers aim to grow their customer base as much among theproducers or suppliers of there and others’ chains, as among elite, urban consumers. So the provisionof an improved range of better-priced goods and services is also a key, if indirect, livelihood contributionfor poorer groups.3Business Today, May 29, <strong>2008</strong>4Bailey, April 28 <strong>2008</strong>5Rural <strong>Development</strong> and Self-Employment Training Institutes (RUDSETIs) are collaborations between the Sri Dharmasthala ManjunatheswaraEducational Trust, the Canara Bank and the Syndicate Bank.152
The Contribution of Corporate Supply Chains to the Livelihoods of the Poor2. Modernising supply chains and livelihoodsBefore proposing a framework of analysis, some international evidence on corporate retail supply chainsand their effects on livelihoods must be summarised in order to gauge what one may expect in India.First is the argument that supply chains more tightly integrated to markets make for better ‘ethics’. Asfirms build their brands, they are said to have a growing interest in reputation, which may induce themto push for fairer practices in their supply chains (Weiser 2001, 101; Singh, Kundu et al. 2005). But this iscountered by the evidence that brand retailer giants are disinclined to build long and steady relationshipswith suppliers. Their wealth resides increasingly in the ‘intangibles’ of marketing, the creation of shoppingenvironments and the rapid churning of ‘new’ products on their shelves. “The faster the productcycle time and the shorter the planning horizons, the less pressure there is for a company to considersocial and environmental issues in its business planning” (Weiser 2001, 101). The evidence suggeststhat supply chains of global brands are not only geographically distant but also often fragmented andopaque, making it hard to push through front-end CSR initiatives. Moreover, if a reputation among one’scustomers must be managed, this can be achieved in ways other than making fundamental changes inthe chain (Oxfam 2004; Barrientos 2006).It is perhaps not so much CSR or ‘ethics’, which travel from front- to back-end in the supply chain ofcorporate retailers, as new forms of regulation and product specification. These regulations and normsrelate to how business should be done between trading partners, and to the quality and product requirementsof the retailer. They influence who, among chain producers and intermediaries, makes the gradeto join and remain within the chain. Ponte and Gibbon (<strong>2008</strong>) argue that such regulations can be understoodas “conventions, normatively-based sources of coordinated economic conduct”. The authorsdevelop the idea of ‘soft power’ by which the participation of supply chain players in economic activityis governed by these informal rules and norms.An IFPRI-commissioned study illustrates how such ‘soft power’ is applied across procurement centresfor supermarkets in developing countries. “Chains and their specialised wholesalers tend to move fromspot markets to preferred supplier lists when the need for quality and consistency is high and whenfarmers or processors are associated or individually large” (16). The study finds that supermarkets tendtowards sourcing from larger suppliers (particularly in meat and dairy), but that “small farmers are notexcluded, except when certain factors affect the farmers’ capacity to implement certain technologies thathave an impact on quality, productivity, costs, or the ability to plant or harvest at the necessary timesduring the year” (20).Anna Tsing (<strong>2008</strong>) brings a similar analysis to bear on the suppliers of Wal-Mart worldwide. She showsthat in its suppliers’ code of conduct, Wal-Mart is clear that it wants control, but only over some things(e.g. prices, marketing, logistics) and not others (e.g. labour arrangements, environmental practices andsubcontractors’ investment strategies) (Tsing <strong>2008</strong>, 14). 6 “Compliance [to the supplier code] is both voluntaryand required. Such practices remind us that supply chains weave complex corporate dependenciesinto the fabric of their commitments to the independence of firms” (14).In this new ‘soft’ regulatory imperative, the IFPRI study shows that non-capital asset factors play a keyrole in determining who can participate, for example, a farmer’s educational level and access to goodroads, irrigation and cold storage infrastructure. It also shows that those who secure a foothold in thechain, over time, experience tension with their supermarket buyers, who typically pay after a time lag,impose a series of fees on suppliers, and demand post-harvest services from them, apart from imposingstringent quality and product standards (Reardon and Gulati <strong>2008</strong>, 21).6Tsing quotes Petrovic and Hamilton’s study of Wal-Mart, ‘Making global markets: Wal-Mart and its suppliers’, in Lichtenstein, N (2006), ed, Wal-Mart: the Face of Twenty-First Century Capitalism, WW Norton.It is perhapsnot so muchCSR or ‘ethics’,which travelfrom front- toback-end in thesupply chainof corporateretailers, asnew formsof regulationand productspecification.In this new‘soft’ regulatoryimperative, theIFPRI studyshows thatnon-capitalasset factorsplay a key rolein determiningwho canparticipate,for example,a farmer’seducationallevel and accessto good roads,irrigation andcold storageinfrastructure.153
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Mona DikshitMona Dikshit has been a