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SOIL Report 2008 - ACCESS Development Services

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appENDIX TableTable A.3.3Table 3: Manpower Requirements for IT-ITES in IndiaIT export serviceConsulting, Integration. Installation 0.01 0.02 0.03 0.09 0.27IT <strong>Development</strong> 0.07 0.08 0.08 0.08 0.11Outsourced IT Support 0.09 0.11 0.17 0.28 0.53Training and Education 0.00 0.00 0.00 0.02 0.06Total 0.17 0.21 0.29 0.48 0.97IT-enabled servicesCustomer Care 0.03 0.05 0.15 0.42 1.03Finance 0.02 0.03 0.05 0.09 0.21Human Resource 0.00 0.00 0.02 0.15 0.69Payment <strong>Services</strong> 0.00 0.1 0.05 0.14 0.45Administration 0.2 0.3 0.5 0.15 0.15Content <strong>Development</strong> 0.03 0.04 0.07 0.09 0.20Total 0.11 0.16 0.38 1.0 2.72Source : ITD, NASSCOM-Mckinsey Manpower Profile of India, KPMG, 2003206

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