EQAS Program User Guide - QCNet

CHAPTER8Frequently Asked QuestionsQuestion:Answer:Can I join an EQAS Program after a cycle has started?Yes, however it is subject to the availability of inventory. Follow the usual registrationprocedure. Complete the Order Form and Method Registration Form (if applicable). As soonas you receive your Document Pack or by using an electronic reporting option, assaysamples that are already beyond the Sample Due Dates. If submitting results by paper, makesure you use the appropriately dated Results Forms and return to Bio-Rad. Retrospectivereports showing your results will be created on request.Question:Answer:What if I make an error in reconstituting the sample?Contact your local Bio-Rad representative. Bio-Rad can supply another vial for you to assay(subject to available inventory). Full instructions on reconstitution and storage are described inthe package insert that comes with the product.Question:Answer:Are the samples animal or human-based?The Clinical Chemistry, Immunoassay, and Therapeutic Drug Monitoring programs’ sera arehuman-based. Human urine is used in the EQAS Urine Chemistry Program. The whole bloodprovided in the Hemoglobin Program is human based. The Hematology Program iscomprised of both human and non-human components. See the package insert for fulldetails about a specific program.Question:Answer:How do I notify Bio-Rad of a change to my test method?You can change your method at any time during the cycle. If submitting by paper, complete aChange Notification Form. The Change Notification Form is supplied in your Document Packand under the EQAS section of www.QCNet.com. Submit the Change Notificationapproximately two weeks prior to the proposed change, if possible. If using EQAS eForms 2,EQAS Online, or EQAS Mobile, changes may be made directly at the time of resultsubmission.Bio-Rad Laboratories 91