Conference Abstract Compendium Examples from the ... - CityMatCH

2009 CityMatCH Urban MCH Leadership ConferenceProgram Successes:• Clients generally complied with program requirements and provider expectations.• Pregnancy and prenatal education received commendations from participating providers.• The referral/case management process differs slightly by provider and client needs and was noted as astrength of the program.EVALUATION PLANEvaluation of the program began in November, 2007, with a published report in May, 2008. Theevaluation involved conducting interviews and site visits with providers, hospitals, and UGPHD staff todetermine how the program was functioning and to identify opportunities for improvement.BARRIERS• Lack of adequate public transportation for clients assigned to providers at a distance from their homes.• Interpretation (verbal) and translation (written) provider costs to meet needs of limited Englishproficiency clientele.• Lack of public health insurance to cover prenatal care costs for the pregnant non-citizen.LESSONS LEARNED• A more aggressive marketing campaign was needed to avert misinformation about the changing servicedelivery model.• Collaborative effort across governmental agencies, hospitals, private physicians and clients can beorganized around a public health need.• There is an important role for health department leadership to play regarding active participation incollaborative facilitation, coordination of the intervention model, and outcome evaluation.135