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56 Socially Intelligent AgentsUser State Assessment Module. This module receives a variety of dataabout the user and the task context, and from these data identifies the user’spredominant affective state (e.g., high level of anxiety) and situation-relevantbeliefs (e.g., interpretation of ambiguous radar return as threat), and their potentialinfluence on task performance (e.g., firing a missile). Since no singlereliable method currently exists for affective assessment, the User Assessmentmodule provides facilities for the flexible combination of multiple methods.These include: physiological assessment (e.g., heart rate); diagnostic tasks;self-reports; and use of knowledge-based methods to derive likely affectivestate based on factors from current task context (e.g., type, complexity, timeof day, length of task), personality (negative emotionality, aggressiveness, obsessiveness,etc.), and individual history (past failures and successes, affectivestate associated with current task, etc.). For the preliminary ABAIS prototype,we focused on a knowledge-based assessment approach, applied to assessmentof anxiety levels, to demonstrate the feasibility of the overall adaptive methodology.The knowledge-based assessment approach assumes the existence ofmultiple types of data (e.g., individual history, personality, task context, physiologicalsignals), and from these data derives the likely anxiety level. Anxietywas selected both because it is the most prevalent affect during crisis situations,and because its influence on cognition has been extensively studied and empiricaldata exist to support specific impact prediction and adaptation strategies.Impact Prediction Module. This module receives as input the identifiedaffective states and associated task-relevant beliefs, and determines theirmost likely influence on task performance. The goal of the impact predictionmodule is to predict the influence of a particular affective state (e.g., highanxiety) or belief state (e.g., “aircraft under attack”, “hostile aircraft approaching”,etc.) on task performance. Impact prediction process uses rule-basedreasoning (RBR) and takes place in two stages. First, the generic effects of theidentified affective state are identified, using a knowledge-base that encodesempirical evidence about the influence of specific affective states on cognitionand performance. Next, these generic effects are instantiated in the contextof the current task to identify task-specific effects, in terms of relevant domainentities and procedures (e.g., task prioritization, threat assessment). Theknowledge encoded in these rules is derived from a detailed cognitive affectivepersonality task analysis (CAPTA), which predicts the effects of different affectivestates and personality traits on performance in the current task context.The CAPTA process is described in detail in [6]. The separation of the genericand specific knowledge enhances modularity and simplifies knowledge-basedadjustments.

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