Trainers - Jazzercise

Questions to ask a customer who informs you of a problem.1. Does your doctor know you are taking Jazzercise?• If NO – give literature and offer to answer any questions the doctormight have.• If YES – Ask if there are any guidelines or warnings given by theirdoctor.2. If the customer mentions a pre-existing existing condition such as “bad knees”,ask what specific movements cause discomfort.Then (while standing with customer by the registration desk), show afew movements that could cause irritation. Next, showalternative movements. Example – if the instructor on the stage isdoing a chasse side to side, you show a step together stepwhile facing front.29