SALARY SURVEY 2013 - Robert Walters Singapore

SYDNEYSYDNEYSYDNEYSECRETARIAL&BUSINESSSUPPORTSECRETARIAL&BUSINESSSUPPORTTheRobertWalterssecretarial&businesssupportdivisionrecruitstemporary,contractandpermanentprofessionalsinavarietyofroles,fromofficemanagersandexecutiveassistantstolegalsecretariesandcustomerservicespecialists.MarketOverviewWhilerecruitmentactivityremainedrelativelyrestrainedthroughout2012,wesawaslightincreaseinjoblevelsinthesecondhalfoftheyearacrossallsectorsasconfidenceslowlyreturnedtothemarket.TheuncertaintyinEuropeandthefinancialmarketshadanimpactlocally,withsomeorganisationsadoptingacautiousapproachtohiring.Thistypicallyledtoemployersfocusingmoreonreplacementhiringthanthecreationofnewroles.Asaresultofthisfocusoncost,someorganisationsstreamlinedpositionsbycombiningduties/rolestomakemoreefficientuseoftheirexistingresourcesandpersonnel.WesawmoreconfidenceamongAustraliancompanies,manyofwhichhadtheabilitytomakehiringdecisionslocally.Bycontrast,internationalfirmsweretypicallysubjecttorestrictionsimposedbyoverseasheadoffices.Thiswasespeciallythecaseinthebankingsector,wheretheAustralianretailbankshiredconsistentlywhilsttheinternationalbanksstruggledtogetsign-offfornewemployees.However,therewerestillsomeindustriesthatwereactiveintherecruitmentmarket.TheFMCG(particularlydrinksandbeverageorganisations),legalfirms,IT&Tandtransportandlogisticssectorsallconsistentlymadenewsupporthires.Althoughnotimmunefromeconomicconditions,thesesectorswereabletobenefitfromamoreconsistentAustralianmarket,makelocalhiringdecisionsandexploitgrowthareaswhereapplicable.Throughouttheyear,employerssoughtprofessionalswithspecialistratherthangeneralistskillsets.Forexample,wesawincreaseddemandforlegalsecretariesandjunioradministrationstafftosupportnewpartnerhiresinsomelocalandinternationallawfirms.Salariesremainedstaticacrosstheboardduetostrictbudgetaryconstraints.Manyprofessionalswerewillingtobeflexible,oftenmovingforthesamesalaryastheirpreviousrole.Instead,candidatessoughtopportunitiesofferinganappealingworkcultureandthepotentialtodeveloptheirskillsandcareers.Outlookfor2013Weanticipatethatthesecretarialandbusinesssupportrecruitmentmarketwillremainconsistentinearly2013.Weexpectcontinueduncertaintyinsomemarkets,particularlyinvestmentbankingandconstruction,althoughoverallmarketsentimentindicatesthatorganisationswillcontinuetohire.Asprofessionalsarelikelytocontinuetobeflexibleonsalary,wedonotexpectanymajorincreasesinthisyear.SECRETARIAL&BUSINESSSUPPORTROLEPERMANENTSALARYPERANNUM$AUSCONTRACTRATEPERHOUR$AUS2012 2013 2012 2013ExecutiveAssistant $70-100k $70-100k $32-38 $32-40Office/AdministrationManager $70-100k $65-90k $32-38 $32-38LegalSecretary $60-80k $60-80k $30-35 $30-35PersonalAssistant $60-80k $60-80k $30-35 $30-35TeamAssistant $50-65k $55-65k $27-32 $27-32AdministrationAssistant $45-60k $45-60k $24-27 $24-28Receptionist $55-65k $45-60k $26-28 $23-28DataEntryOperator $35-45k $35-45k $24-25 $23-25OfficeJunior $35-45k $30-40k $24-25 $23-25DesktopPublisher $70-95k $65-80k $35-50 $35-45CustomerService $40-55k $40-50k $24-25 $23-25ProjectCoordinator $60-75k $60-75k $27-32 $27-32BidCoordinator $70-85k $70-85k $33-38 $33-38NB:Figuresaresalariesinclusiveofsuperannuation,butexclusiveofbenefits/bonusesunlessotherwisespecified.RobertWaltersGlobalSalarySurvey2013 232