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SALARY SURVEY 2013 - Robert Walters Singapore

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AUCKLANDAUCKLANDSECRETARIAL&BUSINESSSUPPORTAUCKLANDSECRETARIAL&BUSINESSSUPPORTOursecretarial&businesssupportteamrecruitsforpermanent,contractandtemporaryrolesforadministrativecandidatesacrossalldisciplines.Weplaceprofessionalsatalllevels,fromhighly-skilledexecutiveassistantstoindustryspecialistsupportprofessionals.MarketOverviewAfteraslowstarttotheyear,secretarialandbusinesssupportrecruitmentactivityincreasedinquartersthreeandfourasaresultofthegradualrecoveryofthelocaleconomy.However,professionalsputalotofthoughtintoanychangeofrolebeforetheymadethemoveastheywerestillconcernedaboutgeneralmarketuncertainty.Thisledtoadeclineinprofessionalsapplyingforjobsandanincreaseinthenumberofcandidatescallingforconsultativeadviceaboutthemarket,salariesandjobprospects.Thehighestlevelsofhiringactivityoccurredattheintermediatebusinesssupportlevelat$40-60k,especiallyforcustomerservices,reception,officeadministrationandsalessupportroles.Therewasalsoanongoingrequirementfortemporarycontractorstocoverroleswhilepermanentstaffwereonleave,whenprojectswereinprocessortostrengthenbusinesssystems.Demandwasparticularlyhighforseniorcallcentrestaffasrestructuresledtothecreationofnewrolesatthislevel.Manyorganisationsputextraemphasisonpromotingtheircorporatesocialresponsibilitystrategythroughouttheyearand,inturn,manycandidatesfocusedoncompanyvaluesandjobsecurityasthekeymotivatorstojoinaneworganisation.Employersthatwereabletoofferthesebenefitsandadoptrobustandefficientrecruitmentprocesseswereabletosecurethebestsupportprofessionals.Outlookfor<strong>2013</strong>Theoutlookfor<strong>2013</strong>ispositiveduetoanincreaseinhiringactivityduringquarterfourof2012.TheconstructionandinsurancesectorsareexpectedtobeparticularlybusybecauseoftherebuildprojectsinChristchurch.Salariesarelikelytoremainstaticacrossjuniortointermediatelevelrolesbutshouldincreaseforrolespayingmorethan$60k,asbusinessconfidencereturnsandorganisationsreceivesign-offtorecruitataseniorlevel.Thisrenewedhiringabilitywillcreatethecompetitionnecessarytodriveupsalaries.SECRETARIAL&BUSINESSSUPPORTROLEPERMANENT<strong>SALARY</strong>PERANNUM$NZCONTRACTRATEPERHOUR$NZ2012 <strong>2013</strong> 2012 <strong>2013</strong>ExecutiveAssistant $55-90k $58-95k $25-45 $27-48OfficeManager $48-75k $50-75k $20-40 $20-40PersonalAssistant $48-65k $50-70k $20-35 $20-38SeniorSecretary $45-65k $45-65k $20-35 $20-35TeamSecretary $40-60k $40-55k $18-30 $18-30SeniorReceptionist $40-55k $40-55k $18-25 $15-27EventsCoordinator $35-55k $35-60k $15-25 $15-25MarketingAdministrator $35-55k $35-60k $17-25 $17-30SalesCoordinator $38-55k $35-55k $17-26 $17-26Administrator $35-45k $35-50k $15-23 $15-25DataEntryOperator $31-42k $35-42k $15-20 $15-20Receptionist $31-42k $35-42k $15-22 $15-22CustomerServiceAdministrator $30-45k $30-45k $15-23 $15-23NB:Figuresarebasicsalariesexclusiveofbenefits/bonusesunlessotherwisespecified.359<strong>Robert</strong><strong>Walters</strong>GlobalSalarySurvey<strong>2013</strong>

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