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The Study of Students Perceptions of On-campus ... - Research Bank

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and ignored all requirements for getting connected to the wireless networks.<br />

As mentioned earlier, there are two wireless networks provided to users at<br />

both <strong>campus</strong>es. <strong>The</strong> requirements for getting connected to both wireless<br />

networks are outlined on the Unitec website. “Wireless” (2007) clearly stated<br />

that<br />

1. Ensure your laptop or wireless device supports the 802.11a, b or g<br />

standard.<br />

2. Ensure your laptop or wireless device is suitable.<br />

3. Ensure that your laptop is up to date with Virus Protection and<br />

Security Updates. We recommend that a personal firewall is enabled.<br />

<strong>The</strong>se requirements are suitable for getting connected to both wireless<br />

networks. <strong>The</strong> difference is that the UNITEC-HOTSPOT wireless network<br />

allows users to make their own connection and the semi-trusted wireless<br />

network requires students to bring their laptops and “Visit the ask I.T. Help<br />

Desk at any time during our hours <strong>of</strong> support and we will configure wireless<br />

for you on the spot” (“Wireless”, 2007). This means the authentication process<br />

for getting onto the semi-trusted wireless network is stricter than for getting<br />

onto the UNITEC-HOTSPOT wireless network. Users <strong>of</strong> the semi-trusted<br />

wireless network can take advantage <strong>of</strong> the more secure and internal<br />

network services (“Wireless”, 2007). Most users did not even know what<br />

made the two wireless networks different. <strong>The</strong>y preferred to connect to the<br />

UNITEC-HOTSPOT wireless network by typing in a username and password<br />

rather than to take their laptops to the I.T. Help Desk.<br />

<strong>The</strong> IT department should find some ways to let all WLANs users well known<br />

what the differences between two wireless networks are. By doing this, the<br />

students could distinguish the security and access levels <strong>of</strong> the two wireless<br />

networks and choose the wireless network according the individual needs.<br />

97

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