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The Study of Students Perceptions of On-campus ... - Research Bank

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and security issues <strong>of</strong> the on-<strong>campus</strong> WLANs. First <strong>of</strong> all, L considered the<br />

weak signal made the connections between laptops and on-<strong>campus</strong> WLANs<br />

unstable. L suggested adding access points to help increase the WLANs<br />

signal so that users could have a stronger signal to get stable connections.<br />

Secondly, L mentioned the speed <strong>of</strong> on-<strong>campus</strong> WLANs was quite slow<br />

sometimes. It took too long to login or open comprehensive web pages. L<br />

suggested increasing bandwidth or adding a backup server to solve the low<br />

speed and login problem.<br />

Finally, L suggested expanding the areas where on-<strong>campus</strong> WLANs were<br />

provided. This could help to spread students to different places. <strong>The</strong>y may<br />

feel it was convenient and comfortable if the place was not so crowded.<br />

Participant A<br />

Compared to participant L, another international student participant A did<br />

not have so many suggestions. A just thought the low speed <strong>of</strong> on-<strong>campus</strong><br />

WLANs was a problem. She said she could not open some overseas websites<br />

or they took a long time to open. Most <strong>of</strong> those websites were from her home<br />

country. Even thought this was not for study purposes she still suggested<br />

enhancing the speed <strong>of</strong> the WLANs. A did not make any particular<br />

suggestions about how to enhance this feature. She said she was not good at<br />

the technologies and had no idea <strong>of</strong> it.<br />

Participant MC<br />

Participant MC stated that sometimes the speed <strong>of</strong> the WLANs was quite<br />

slow and the signal was weak. Participant MC gave her advice in solving<br />

these two problems as follows: increase the bandwidth and add more access<br />

points.<br />

MC believed the speed problem was caused by too many people using the<br />

networks at the same time and the IT department had restricted the<br />

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