The Study of Students Perceptions of On-campus ... - Research Bank
The Study of Students Perceptions of On-campus ... - Research Bank
The Study of Students Perceptions of On-campus ... - Research Bank
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she had her classes. E said she had trouble logging in to the WLANs on<br />
weekends and weekends only. E mentioned the traffic problem over the<br />
networks again as she said it was an inconvenience. <strong>The</strong> login would take a<br />
long time and/or fail when there were a lot <strong>of</strong> students using the WLANs at<br />
the same time. At that time too, she could not get help from the IT<br />
department (which is called “askI.T.” at UNITEC New Zealand) because the<br />
IT department is only available from Monday to Friday 8:00 am to 5:00 pm.<br />
<strong>The</strong> issue was that there was no such login problem when they were<br />
available.<br />
Participant L<br />
Normally, there was no problem in connecting to on-<strong>campus</strong> WLANs for<br />
participant L. Signal or speed was not stable sometimes and it could cause<br />
login failure or take a longer time. L felt that might be a difficulty for him.<br />
Participant A<br />
Participant A was one <strong>of</strong> those who had no problem connecting to the WLANs<br />
by themselves. <strong>The</strong> reason A gave was: “<strong>The</strong>re is an orientation when the<br />
semester begins. Some people from the IT department came and taught us<br />
how to login to the computers in the computer lab and we know can get help<br />
from them if we have any technical problem. <strong>The</strong>n later, I took my laptop to<br />
the IT department, and they taught me how to connect to the WLANs as well.<br />
It is easy and similar with login to the system in the computer lab.”<br />
Participant MC<br />
Participant MC thought the steps for connecting on-<strong>campus</strong> WLANs were<br />
quite simple and easy, she just followed the instructions. <strong>The</strong> instructions<br />
could be obtained from the IT department.<br />
Participant M<br />
Participant M also said it was quite easy. Users first needed to make sure<br />
their laptops could find the wireless networks around, by opening the<br />
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