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The Study of Students Perceptions of On-campus ... - Research Bank

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5.7 Technical issues concerning the WLANs<br />

5.7.1. <strong>The</strong> concerns about speed and signal <strong>of</strong> the WLANs<br />

This research shows that a significant proportion <strong>of</strong> the users were not<br />

satisfied with the speed <strong>of</strong> the on-<strong>campus</strong> WLANs. Almost all the<br />

interviewees suggested upgrading the speed <strong>of</strong> the WLANs. <strong>The</strong> worst rating<br />

<strong>of</strong> the connection speed by the user was only 6.5Kbps. In theory, it was<br />

probably at least 6Mbps throughput in both the UNITEC-HOTSPOT wireless<br />

network and the semi-trusted wireless network at Unitec. <strong>The</strong> information<br />

from “Wireless” (2007) stated that the WLANs provided at Unitec <strong>campus</strong>es<br />

were in 54Mbps IEEE 802.11a and g and 11Mbps 802.11b standard. <strong>The</strong> data<br />

throughput was in the range between 5 to 20Mbps and the average <strong>of</strong> 6Mbps<br />

at 20 metres.<br />

<strong>The</strong> weakness <strong>of</strong> the signal <strong>of</strong> the on-<strong>campus</strong> WLANs was another issue<br />

raised by the users. Many participants pointed out that the signal <strong>of</strong> the<br />

WLANs was sometimes weak and unstable. As can be seen in Figure 4-4, four<br />

participants had experienced difficulties with the wireless connections. <strong>The</strong>y<br />

said those difficulties were from time to time and depended on different<br />

situations. <strong>The</strong> connection speed being too slow and the signals being too<br />

weak were the main problems causing connection difficulties. Certainly, the<br />

users strongly supported upgrading the performance <strong>of</strong> on-<strong>campus</strong> WLANs,<br />

especially to enhance the speed and signal.<br />

As discussed by McLaughlin (2008) and Cox (2008), the 802.11n technology<br />

could be one option to solve both speed and signal issues. It was stated in Cox<br />

(2008) that the 802.11n network would serve users at a speed <strong>of</strong> 2Mbps to<br />

25Mbps, depending on the number <strong>of</strong> the users. <strong>The</strong> speed <strong>of</strong> 802.11n<br />

standard was not only 25Mbps anyway. Xiao (2005) believed that the 802.11n<br />

standard would bring enhancements for higher throughput in wireless LANs<br />

because the 802.11n standard was “capable <strong>of</strong> much higher throughputs, with<br />

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