The Study of Students Perceptions of On-campus ... - Research Bank

on-campus WLANs affected student decisions on whether or not to use it.
Sometimes, the students’ decisions were very simple. They used on-campus
WLANs simply because they could use their own laptops. Mobility was one
advantage for the campus to provided WLANs to students that facilitates
learning and study. Whilst this had been shown to be the case it did not
preclude the need of the institution to provide physical work areas.
5.6.2. Opinions from participants
In considering the findings of the inconveniences reported by interviewees,
there are many opportunities for the provider to improve the on-campus
WLANs. The slow speed and unstable signal were the two major concerns of
the users. Most of the users were not satisfied with the quality of the
on-campus WLANs when they participated in this research. They expected
the speed of the WLANs to be faster and the signal to be more stable and
strong. The slow speed and weak signal made a lot of problems for surfing on
the Internet and even made it difficult to login to the wireless networks.
Based on the findings, the users are also expected more power outlets and
more physical places to sit or meet for a longer opening times.
Some participants of this research were using laptops borrowed from the
library. Since they were only allowed to use them for thirty minutes, they
wondered if they could use them for longer, such as an hour. As the
on-campus WLANs were available for all students at UNITEC New Zealand
and Unitec’s international students were some of the users of the on-campus
WLANs, cultural differences influenced the expectations of some students. As
the researcher knows, there is one dictionary application in Chinese that can
be used on computers at Unitec’s computer labs although those computers
can not type in Chinese. So if the laptops which could be borrowed in the
library had multiple language input method or some applications in other
than English installed, many international students could benefit from them.
They would not need to bring their heavy laptops to campus and they could
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