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Chapter 3 – Policy Implications for Gaelic - University of Edinburgh

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Sector Engagement: Quality Assurance<br />

Agency<br />

Student Complaints and Academic Appeals<br />

Student Support Service Quality Assurance<br />

Framework<br />

Student Voice<br />

Transition to Pr<strong>of</strong>essional Practice<br />

<strong>University</strong> Procedure <strong>for</strong> Withdrawal and<br />

Exclusion from Studies<br />

Work package in partnership with EUSA to ensure that the<br />

<strong>University</strong> complies with and potentially exceeds the precepts <strong>of</strong><br />

the UK Quality Code. Academic year 2012/13.<br />

Receipt <strong>of</strong> reports on <strong>for</strong>mal student complaints and student<br />

academic appeals<br />

The first annual reports have been considered under the<br />

enhanced framework <strong>for</strong> the quality assurance <strong>of</strong> student<br />

support services. It is evident that in addition to assuring quality<br />

<strong>of</strong> provision the framework will promote identification <strong>of</strong> trends<br />

and common themes across student support services to the<br />

benefit <strong>of</strong> the student experience.<br />

The Committee noted on-going action plans and reports from<br />

the Colleges with a view to the development <strong>of</strong> feedback. In<br />

addition the Committee had an overview <strong>of</strong> the outcomes from<br />

key institutional and sector surveys/questionnaires which<br />

requires further work in the future to align the outcomes and<br />

maximise the benefits.<br />

Arising from themes identified in Teaching Programme Reviews,<br />

an interest group has met to discussion issues around ‘transition<br />

to pr<strong>of</strong>essional practice’ across a range <strong>of</strong> <strong>University</strong> disciplines.<br />

The Student Withdrawal and Exclusion Task Group produced a<br />

new <strong>University</strong> policy on student withdrawal and exclusion. This<br />

new policy and procedure should simplify the current process<br />

and save administrative resource.<br />

QAC<br />

QAC<br />

QAC<br />

LTC<br />

QAC<br />

CSPC<br />

8

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