2015-16
Corrections-Annual-Report-2015-16
Corrections-Annual-Report-2015-16
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OUTPUTS AND PERFORMANCE<br />
Output Group:<br />
Corporate and Governance<br />
Outcome<br />
Provide the overarching guidance, strategy and strategic support to the Department of Correctional<br />
Services. Provide a media and communications hub for Justice (Department of Correctional<br />
Services and the Department of the Attorney-General and Justice).<br />
Corporate and Governance<br />
Provide specialist technical advice and strategic support in the areas of information services,<br />
policy, research and statistics, finance services, human resources, staff learning and development,<br />
professional standards, audit and risk management, major projects and infrastructure, executive and<br />
secretariat. These services enable efficient operation and effective performance of the Department<br />
of Correctional Services while ensuring compliance and promotion of fiscal responsibility. Provide<br />
a media and communications hub for the Department of Correctional Services, the Department of<br />
the Attorney-General and Justice and associated independent offices including Consumer Affairs,<br />
Anti-Discrimination Commission, Office of the Director of Public Prosecutions, Registrar-General<br />
and Information Commissioner.<br />
Key Deliverables<br />
<strong>2015</strong>-<strong>16</strong> 20<strong>16</strong>-17 Budget<br />
Budget Actual<br />
Estimate<br />
Client satisfaction with services 80% 62% a 80%<br />
Number of audits completed 100 146 b 121<br />
Ministerial responses submitted within timeframes 85% 55% c 90%<br />
Staff retention 1 New New 94%<br />
Notes:<br />
a) Measure of client satisfaction was via limited internal survey taken at a point in time. Over<br />
20<strong>16</strong>-17, this will be a focus of continuous improvement.<br />
b) NTDCS audits include NT Police Cells audits.<br />
c) Over 20<strong>16</strong>-17, this will be a focus of continuous improvement.<br />
Additional notes:<br />
During 20<strong>16</strong>, NTDCS reviewed the key deliverables for Corporate and Governance and identified<br />
more informative and refined measures that would better represent key deliverables. Where<br />
indicated above as new, the performance measures will commence from 1 July 20<strong>16</strong>.<br />
1<br />
Following a review in 20<strong>16</strong>, this measure will apply to whole of agency as of July 20<strong>16</strong>.<br />
DEPARTMENT OF CORRECTIONAL SERVICES<br />
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