microsoft-office-professional-2010-step-by-step

598 Chapter 21 Send and Receive E-Mail Messages
Outlook 2010 has several fancy new features that make it easy to display and track
information about the people you correspond with. These features include presence
icons that indicate whether a person is currently online, contact cards that appear
when you point to a name in an e-mail message, and the People Pane at the bottom
of the message window.
In this chapter, you’ll create, send, and view messages, with and without attachments.
You’ll view information about message participants. Then you’ll reply to and forward
messages.
Practice Files Before you can complete the exercises in this chapter, you need to copy
the book’s practice files to your computer. The practice files you’ll use to complete the
exercises in this chapter are in the Chapter21 practice file folder. A complete list of
practice files is provided in “Using the Practice Files” at the beginning of this book.
Important You’ll use the messages you create in this chapter as practice files for exercises in
later chapters of this book.
Creating and Sending Messages
Creating an e-mail message is a relatively simple process. The only information that is
absolutely required is the recipient’s e-mail address; however, you will usually provide
information in the following fields:
● To Enter the e-mail address of the primary message recipient(s) in this field.
This is the only field that is absolutely required to send a message.
● Subject Enter a brief description of the message contents or purpose in this field.
The subject is not required, but it is important to provide information in this
field, both so that you and the recipient can identify the message and so that
the message isn’t blocked as suspected junk mail by a recipient’s e-mail program.
Outlook will warn you if you try to send a message with no subject.
● Message body Enter your message to the recipient in this field, which is a large
text box.
You can include many types of information including formatted text, hyperlinks,
and graphics in the message body.