CONVERGENCE NOVEMBER - DECEMBER 2016
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Reality Check<br />
WHAT WOULD MAKE<br />
YOUR PARKING EXPERIENCE<br />
BETTER AT KLIA?<br />
CAN BE<br />
IMPROVED<br />
LAI HONG MING<br />
Kuala Lumpur<br />
BAD<br />
GOOD<br />
“There are plenty of empty car park bays.”<br />
This issue’s Reality Check is all about ensuring better parking<br />
facilities at the airports. Runway to Success (RtS 2020), Malaysia<br />
Airports’ five-year business plan, has listed car park facilities as<br />
one of its priorities under Total Airport Experience and intends<br />
to improve facilities for its passengers. But, what do you think<br />
of the current facilities and what would you like to see implemented<br />
in the future? And what better way to provide room for<br />
improvement than by receiving feedback from the people who<br />
use the car parks the most – passengers and airport staff? Here’s<br />
what some of them had to say.<br />
ISMAIL JANTAN<br />
Kuala Lumpur<br />
“Despite the walkalators, it is still a long journey from the car<br />
park to the Departure or Arrival halls. This is especially so for<br />
the elderly.”<br />
AHMED<br />
MUTHAR<br />
Jeddah,<br />
Saudi Arabia<br />
“There are days<br />
when I can’t find<br />
an empty car park<br />
space but there<br />
are days when it<br />
takes me less than<br />
a minute.”<br />
IKRAM BAHAUDIN AND<br />
MOHD ADRI DAHALAN<br />
Sepang, Selangor<br />
“We always manage to find spots to park our cars and the car<br />
park is pretty huge.”<br />
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