CONVERGENCE NOVEMBER - DECEMBER 2016

Contact Details
KLIA SERVICES AND FACILITIES DIRECTORY
EVERYTHING YOU NEED TO KNOW TO GET BY,
GET AROUND, GET FOUND AND GET HELP
INFORMATION
If you need assistance at the airport, these are
numbers you can call!
INFORMATION COUNTERS
Main Terminal Building
Departure Hall
T: +603-8776 4386 / 4389
Arrival Hall
T: +603-8776 3689
Contact Pier
Tel: +603-8776 0257 / 0219
Satellite Building
T: +603-8776 2454
USEFUL TELEPHONE NUMBERS
TOURISM INFORMATION COUNTER
Are you planning on visiting Batu Caves but unsure of
which trains to take? Ask the staff behind this counter!
Main Terminal Building Arrival Hall
T: +603-8776 6547
Operate 24 hours daily
EMERGENCY
MALAYSIAN ROYAL CUSTOMS
T: +603-8776 6254 / 6697
Main Terminal Building (Operations)
Arrival Hall
T: +603-8776 6575
Cargo KLIA
T: +603-8775 2375
IMMIGRATION KLIA
T: +603-8776 8001 / 3681 / 3679
POLICE KLIA
T: +603-8776 8222 / 63450
BOMBA MALAYSIA
T: +603-8787 4970
POS MALAYSIA BERHAD
Departure Hall, Main Terminal Building
T: +603-8787 3871
Operates Monday – Friday, 8.30am – 5.00pm
Saturday, 8.30am – 1.00pm (Close on Sunday)
LOST & FOUND
If you have lost something during your stay at KLIA,
find help at the KLIA Lost & Found Centre. Make
enquiries in person or by email:
KLIA Lost and Found Centre
Level 2, Main Terminal Building
T: +603-8776 4312
For enquiries made on weekdays after 5:00pm,
weekends and public holidays, kindly call or email:
T: +603-8776 2000
E: lost&found@malaysiaairports.com.my
ITEMS LOST IN THE AIRCRAFT /
MISSING CHECK- IN BAGGAGE
Did you lose your baggage on-board an aircraft? Call
your respective airline from the numbers below:
Malaysia Airline Berhad (MAB)
T: +603-8776 3733 / 42/ 56
KL Airport Service (KLAS):
T: +603-8776 5772 / 5773 / 81
Malindor Air's Lost and Found Office
E: info@malindoair.com
Malindo Call Centre (Malaysia)
T: +603-7841 5388
Malindo and Lion Air Lost and Found KLIA (24 Hours)
T: +6010-2888741
FACILITIES & SERVICES
From sorting out your traveller's cheque to getting a short yet peaceful power nap, these services and facilities will have you forget you're still at the airport.
LUGGAGE STORAGE FACILITIES
Planning on leaving the airport for a few hours while
waiting for your next flight without the hassle of your
luggages? Leave them at these luggage storage areas!
Baggage Solutions
Level 3, Arrival Level
T: +603-8776 5035
Operates 24 hours daily
Satellite Building
T: +603-8776 1849
BAGGAGE WRAPPING AND
STRAPPING
Carrying something fragile? Wrap your bags for added
safety measures.
Superstrap
Departure Level, Main Terminal Building
T: +6016-311 3040
Operates 24 hours daily
BUSINESS CENTRE / INDEPENDENT
AIRPORT LOUNGE SERVICES
Sip on some juice and bite into a sandwich while
waiting for your flight at these lounges!
Plaza Premium Lounge
Satellite Building (near Gate C11-C17)
T: +603-8787 2323
Operates 24 hours daily
KLIA PREMIER ACCESS
Departure Level, Main Terminal Building
T: +603-8776 4606
Operates Monday to Sunday,
7.00am – 11.00pm
AIRPORT WELLNESS
After a long flight, if you need a makeover or a
massage, these are the places to go!
Wellness Spa
Satellite Building (near Gate C21- C27)
Tel: +603-8776 1223
Operates 24 hours daily
Wellness Salon
Satellite Building (near Gate C21- C27)
T: +603-8776 1223
Operates daily: Monday to Sunday, Hours: 7.00am
– 12.00am
FEELING UNDER THE WEATHER?
HEALTH QUARANTINE CENTRE
Main Terminal Building, Level 3
T: +6038776 8403 / 82717
CLINIC
Menara Medical Clinic
Main Terminal Building, Level 3, Arrival Hall
Satellite Building
East Zone (Gates C21- C27)
Operates 24 hours daily
HOTELS AND SLEEPING FACILITIES
Need a place to stay or take a power nap?
Sama-Sama Hotel KLIA
T: +603 8787 3333
E: info@samasamahotels.com
DO YOU NEED A RIDE?
Sama-Sama Express KLIA
Satellite Building (near Gate C5)
T: +603 8787 4848
E: reservation.sseklia@samasamahotels.com
SnoozeKL
Gate G8, Contact Pier International
T: +603-8776 0828
NEED THE BANK?
BUREAU DE CHANGE
Maybank
Main Terminal Building, Arrival & Departure Hall,
Satellite Building
CIMB Bank
Main Terminal Building, Arrival & Departure Hall,
Satellite Building
CIMB Islamic
Satellite Building
RHB Bank
Main Terminal Building, Arrival &
Departure Hall
Bank Islam
Contact Pier – International
Bank Muamalat
Main Terminal Building, Departure Hall
Travelex
Main Terminal Building, Arrival Level, Contact Pier
Domestic
Al – Rajhi Bank
Main Terminal Building
FULL BANKING FACILITIES
CIMB Bank
Main Terminal Building, Departure Hall
TRANSPORTATION
Here are numbers to call to take you home or
wherever you choose to go.
AIRPORT LIMO
International Arrival Hall, Main
Terminal Building
Domestic Arrival Hall (Public area after Domestic
Baggage Clearance)
Domestic Baggage Reclaim, Arrival Level
Airport limo website
Hotline: +6019-3711897
Website: http://www.airportlimo.my
AIRPORT COACH
T: +603-8787 3894 / +603-8776 8449 / +6016-228 3894
EXPRESS RAIL LINK
T: +603-2267 8088 / +603-2267 8000
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For more Information – Log on to www.malaysiaairports.com.my or you can write to: feedback@malaysiaairports.com.my