The Network Society - University of Massachusetts Amherst

176 The Network Society
Appendix One
25 E-Government Initiatives: Brief Descriptions
Program Description
Government to Citizen
Recreation One-Stop “Provides a single point of access, user-friendly, web-based
www.recreation.gov resource to citizens, offering information and access to
government recreational sites”
http://www.whitehouse.gov/omb/egov/gtoc/recreation.htm
GovBenefits.gov “Provides a single point of access for citizens to locate and
www.govbenefits.gov determine potential eligibility for government benefits and
services”
http://www.whitehouse.gov/omb/egov/gtoc/govbenefits.htm
E-Loans “Creates a single point of access for citizens to locate
www.govloans.com information on federal loan programs, and improves back-office
loan functions”
http://www.whitehouse.gov/omb/egov/gtoc/online_loan.htm
USA Services “Develop and deploy government-wide citizen customer service
using industry best practices [to] provide citizens with timely,
consistent responses about government information and services
via e-mail, telephone, Internet, and publications”
http://www.whitehouse.gov/omb/egov/gtoc/usa_services.htm
IRS Free File “Creates a single point of access to free on-line preparation and
http://www.irs.gov/app/freeFile/welcome.jsp electronic tax filing services provided by Industry Partners to
reduce burden and costs to taxpayers”
http://www.whitehouse.gov/omb/egov/gtoc/irs_free.htm