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The Network Society - University of Massachusetts Amherst

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Policies <strong>of</strong> Transition to the <strong>Network</strong> <strong>Society</strong> in Europe 377<br />

ment that addresses only market imperfections. Those who<br />

have succeeded have created certainty to investors, and generated<br />

greater competition. Competition is key to stimulate<br />

innovation while yielding lower prices and greater choice for<br />

consumers. When markets that have been regulated become<br />

competitive, regulation will be lifted.<br />

• Second, the limited coverage <strong>of</strong> remote and rural areas. <strong>The</strong><br />

rapid growth <strong>of</strong> broadband is mainly taking place in urban<br />

areas. Without public intervention, the digital divide may<br />

aggravate. By its own nature, broadband <strong>of</strong>fers opportunities<br />

that would otherwise be unattainable in scarcely populated<br />

areas. This is a challenge that should be addressed through<br />

the national strategies and with the support <strong>of</strong> the EU’s structural<br />

funds. On the demand side, investment in e-health, egovernment<br />

and e-learning applications can play an important<br />

role in driving consumers demand for broadband.<br />

But, <strong>of</strong> course, the main objective is to increase the productivity in<br />

the public sector. It means we need more value for money, more quality<br />

and quantity for the money spent. This is necessary for many reasons.<br />

We are in front <strong>of</strong> major demographic challenges in Europe.<br />

This will increase public expenditure and reduce the share <strong>of</strong> active<br />

population. Higher productivity in the public sector is necessary.<br />

Good governance is vital for boosting economic growth.<br />

eGovernment creates here major opportunities by enabling broader<br />

transparency and by cutting red-tape. ICT enables also a well-functioning<br />

internal market.<br />

But contrary to the private sector, the government needs to push<br />

for equity and efficiency at the same time. This makes the work more<br />

challenging. But opportunities are also great. Development <strong>of</strong> e-government<br />

services can transform the way the public administration<br />

works. eGovernment services enhance the participation <strong>of</strong> citizens in<br />

public life, change the nature <strong>of</strong> the services <strong>of</strong>fered, and can provide<br />

major efficiencies to the public administration. Policies should also<br />

encourage government usage <strong>of</strong> broadband applications. Telemedicine<br />

and distance learning are good examples. Promotion <strong>of</strong> broadbandenhanced<br />

applications has therefore a tw<strong>of</strong>old implication: it encourages<br />

the efficient delivery <strong>of</strong> government services, and it provides

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