INFORMATION SYSTEMS IN MANAGEMENT V - SGGW

conditions in which: changes, competition and customers extort elasticity and
speed of reaction. This statement is especially important during the worldwide
crisis, which influence almost on all spaces of economy. Nowadays efficient management
of organization is supports by IT systems using modern methods, socalled
process approach. Organization-process is understand there like all sequence
of actions, realized in organization, so both working connected with goods production
and the other material goods, i.e. production-processes and activities which
aren’t connect directly with goods production or services, i.e. unproductive processes
[2]. The aim of business processes management is the optimization and optimal
suitability organizational structures as well as own resources and technologies.
Nowadays IT tools, which support management of organization processes allow to
clear, graphic representation all relations and processes in organization. However,
very important factor in process approach is business process monitoring. Monitoring
lets us to control correctness and carrying out the process with organization
assumptions. This type of control enables make a decision about introducing some
changes in processes, in case of when monitoring process indicates some mistakes
in processes or in event of organization strategy updating. Processes monitoring in
IT systems uses two modules, i.e. processes map and business processes map.
Helpful tool in modelling and simulation business processes are IT systems, which
support management system. Process approach without accurate knowledge about
realization processes methods, present run of events connected with this processes,
their correct realization is often insufficient to efficient administration of organization.
Lack of this knowledge cause, that decisions in relation to changes in processes
are decide blindly or too late and their don’t bring suitable effects. Places of
cost formation in these processes are unknown, reserves make use of ineffectively
and chances to rationalization actions very often disappear. Hence, the purpose of
work was analysis all prospects in case of utilization integrated management system
ADONIS, to simulation and monitoring business processes with using processes
indicators. We were shown IT system evaluation to control and monitoring
complex to process aims.
2. BUSINESS PROCESS CONCEPTION
Rationalization of organization-process is management system foundation. Idea
of process approach appeared in the last century as a result of spreading modern
management conceptions, like TQM (Total Quality Management), reengineering,
values chain analysis or benchmarking. In development of process approach, we
can discriminate three stages, i.e. „waves”, which were describe in Smith’s and
Finger’s work [3]. F. Taylor is acknowledged as a precursor of process approach,
who created base of scientific theory about organization. The greatest Taylor’s
achievement is confirmation, that in organization of human activity we can and we
51