Massachusetts Vehicle Check - Mass08 Management Module ...

Non-Commercial
Troubleshooting The Bar Code Scanner
Here are things to check if the bar code scanner isn’t
working properly:
• Is the power on? Is the red beam visible when the
scanner trigger is pressed? Do not shine the light
directly into anyone’s eyes.
• If the light is not visible, make sure the scanner power supply is connected.
• Is the cable connected properly?
• Check the scanner image in the upper right corner of the computer screen. If the
scanner image is red, the connection between the scanner and computer is open.
• Check the scanner window. Is it dirty or scratched?
• If the connection and power supply are both good, but the scanner still doesn’t work,
call the MA Vehicle Check Help Desk Hotline at 877-834-4677.
The OBD II Scan Tool Module
The OBD II scan tool module is self-contained. Clean
the scan tool module with a mild detergent cleaning solution or
general purpose cleaner. Scanner cables may also be cleaned
with a clean cloth, dampened with mild detergent.
Inspect the OBD II scan tool for damage regularly,
especially the cables and connections. Perform a visual check of
the pin connections in the Workstation scan tool module cable end, as described in the
Workstation Operator’s Manual.
Massachusetts Vehicle Check
Ch. 5 - 6