Issue 417 = 03-09-2021

www.samajweekly.com
Believing is good but
Control is better
On my joining as Vice Chancellor Starex
University Gurugram, I was welcomed by
Chancellor Shri Mohinder Singh Ji in the
Starex family. In one-to-one maiden meeting,
I was given to understand believing is good
but control is better as a first sermon with
strong conviction of the Chancellor who is a
self-made Indian trained at Frankfurt
Germany where he worked since he was 15
years young. My notions believing in self
and others stands knocked time and again to
think over. It is pertinent to mention that I
believed people around more than self as a
teacher and team leader in educational
governance.
All of us want job satisfaction
with trust in self but control
over greed is necessary
and sufficient condition in
present times of covid crisis.
We have to make honest
efforts to control (self) to
make the dictum work works
a reality. We have to understand,
analyse, interpret and
control on self-more than others.
A quick way to tell the difference
between trust and control is to simply
observe whether there is a desperation
or deep concern in our own being. Self-trust
means that one is mindful of the impact of
words and actions on others, controlling our
own behaviour, and striving for self-mastery.
Is control the opposite of trust? We are
afraid it means we are giving up on our
health, happiness, identity, etc. But the
opposite of control is not giving up it is
trust. One may have a low propensity to
trust which is based on many factors including
personality, early childhood role models
and experiences, beliefs and values, culture,
self-awareness and emotional maturity.
It is worth quoting a known Russian Lenin
who once said, Trust is good, but control is
better and many of us seems to agree. One
sees precious time and resources ploughed
into paper-pushing, form-filling, and the
drafting of voluminous, hyper-detailed contracts,
all to the end of tightening control.
Control over employees, control over clients
and customers, control over business processes
and outcomes. But with what results? Does
Lenin s little management maxim work out
well in practice? Or have managements overestimated
and overemphasized control s
virtues, to the detriment of productivity, profits
and efficiency?
With those questions in mind, let us draw
our attention to another potent tool available
which many of us have forgotten. Used
intelligently, it could save us substantial
time and money, dramatically increase
motivation and job satisfaction, and secure
us greater productivity and efficiency. That
tool is trust and trust-based management.
Trust-based management seeks to delegate
to individuals as much responsibility
for and control over tasks as possible. It
focus on performance based on informal
agreements and a high level of trust. Among
other advantages, this approach does away
with an enormous number of complexities
and their expenses. Lenin s famous words
might be rephrased, Control is good, but
trust is cheaper. This is we would do well
to bear in mind, when tempted to solve challenging
situations by tightening control. Of
course, risks must be confronted and dealt
with, but control must not be allowed to
degrade or replace trust. Total control would
mean zero trust.
To my mind teachers are experts in their
fields and have special knowledge of all
aspects of their working situations and
NEWS LITERATURE POLITICS FASHION ART & CULTURE KIDS RELIGION FILMS
processes, and a vested interest in optimizing
them. By seeking their input and advice,
and rewarding good ideas, we harvest this
invaluable resource pool. When it is in for
teachers to offer input and suggestions, and
to speak their minds and even to make mistakes,
a distrustful, heavy-control, zerodefect
culture is to be avoided.
An individual s response to trust-based
management can be encouragingly positive.
The employee understands and appreciates
that trust is in play, and, determined to be
worthy of that trust, completes the work as
expected with the satisfaction
of a job well completed, and
trust validated.
Apparently, knowledge
that one is trusted and
respected carries a much
higher value than token material
rewards, enhances selfrespect
and self-trust, and
inspires a determination to
perform at higher and higher
levels. Where trust has been
built to a high degree, we
need not feel compelled to
keep a close watch on tasks in progress.
And, knowing that they are trusted, the individuals
and teams involved tend to feel
more self-motivated to perform, to continue
to be worthy of trust and to earn even
greater trust, respect and freedom.
Few institutions are aware of these concrete
economic and social benefits of trustbased
management. Trust is a natural foundation
of our society and social behaviour.
Trust is an invaluable, invisible raw material
that deserves considerable and active
attention. It has to be noted that recent
research in neurology has shown that pleasurable
activity results in release of the hormone
oxytocin. Thus when we work together
in cooperation with a group; when we re
negotiating a deal and all is going smoothly;
when we make music or dance together, we
feel great and oxytocin is released, reinforcing
our feeling of well-being.
It is important to note that we may not all
prove ourselves worthy of continuing trust.
There may be one out of twenty who does
not reliably fulfil duties and carry out tasks
assigned in educational institutions. The
other nineteen are doing their work well and
are quite comfortable in the knowledge that
they are trusted and their performance
appreciated. In such a situation, the one bad
apple should be dealt with as an individual,
through constructive consultation, resolution
of disagreements or misunderstandings, etc.
By no means should the group as a whole be
subjected to discipline, increased control or
reduced trust, as the result of poor performance
of one or two of its members. In a hightrust
institution, we can well afford to hit the
trust button and leave the control button
alone. Trust matters. Trust, trust and more
trust is the way forward to greater productivity
and efficiency and a happier institution.
If we are aware of trust as a valuable
resource and use it actively in daily life then
this invisible raw material may prove to be
the most important competitive parameter in
the present times with motivation and ultimately
develops healthy work culture in
educational institutions. Being
Needonomist, I believe Control is good, but
trust is cheaper, which has to be built with
honesty of purpose.
* Vice Chancellor, Starex University,
Gurugram and Founder Needonomics
School of Thought
www.starexuniversity.com, www.needonomics.com
Professor M.M. Goel
03/09/2021
37
CONDITIONS
IN INDIA ARE
WORSENING
(Samaj Weekly)- The situation in
India is going from bad to worse.
Now the Supreme Court under new
CJI N V Ramana is working hard to
regain back public confidence.
Prior to CJI Ramana s take over,
the Supreme Court has given judgements
in favour of the Government
even knowing that it has intention to
withdraw the Indian Constitution and
replace it by Manusmirity. Such bias
judgements have disillusioned the
tions.
The protests have been ongoing
since many months and many deaths
have occurred but the Government
has failed to show of any interest
towards them. Now the Supreme
Court has also got involved in it and
all are looking forward to justice.
On the social media there is an
incident where Hindutva supporters
have shown their disliking to a
Buddha statue in Dalit vicinity. It
public and in return their trust in the
shows of fight between the
justice system has dispersed.
The public view about the courts
is that they are in support of the
offenders and penalising the victims.
Ambedkarites and Hindutva supporters.
Bricks and stones are being
thrown at each other and injuries
have been sustained.
They feel that some Judges are in
In the manner the Police has handled
the situation is debatable. The
disregard of Satya Mev Jayate. The Mitej Teji
ones working in aid of the public are
authorities have moved the statue to
being locked and those carrying out in other BJP controlled areas. a secret location. This is a big worry
inhumane practices are still walking How can Manuvadis claim that for all the communities because it
free.
India belongs to them when the was Dr Ambedkar who introduced
It regrets to say, the Supreme worldwide historians have stated that Buddhism to break the caste barriers.
Court Judges who have aided the the Aryans and the Muslims have Time has now come for all to unite
Government have ended in high entered and settled in India. So to and protect the Buddha statues. This
positions in the Parliament. Through give equal right to all regardless of should not be taken lightly because it
this, the dignity and integrity of the caste, culture or creed, the Indian shows of their hatred towards the
Indian Justice has been damaged. It Constitution was introduced and it Indian Constitution and Dr Bhim
is an insult to all who have contributed
in drafting of the Indian It was finalised by Baba Sahib Dr The Indian Courts as per Indian
declared India as a secular country. Rao Ambedkar.
Constitution.
Bhim Rao Ambedkar and was introduced
on 26th January 1950, two general public. In manner the situa-
Constitution have duty to protect
Since Independence and under
guidance of the Indian Constitution, years after the Independence. The tion is being built by the BJP supporters,
it seems bloodshed is on the
India had reached to a level and was history to how India was freed from
amongst the top super powers of this the clutches of the British Raj cannot cards.
world. Unfortunately, since this be ignored. It clearly verifies who The Hindutva movement in UP is
Government s takeover it has had a supported the British and who have going to get aggressive towards the
big downfall because this fought against them to free India. minorities. They are using religion as
Government s agenda is not to promote
India s progress but to establish Sardar Udham Singh was present ing people to chant Jai Shree Ram.
It must not be forgotten that their platform and are forcibly mak-
Hindutva in it.
there when the massacre in Anyone who refuses is given severe
On social media cases are being Jallianwala Bagh Amritsar took beating and deaths are happening.
shown where the Muslim communities
are being targeted by the this massacre.
ate fear to win the election in year
place. Michael O Dwyer authorised Through this, they are trying to cre-
Hindutva supporters. They are being Sardar Udam Singh followed him 2022.
handpicked and mercilessly beaten and assassinated him in London. So the general public is looking
and the annoying part is that the This shows that the Punjabis, will go for justice from the courts because
Police through false cases is jailing to any length for revenge. The Sikhs the offenders are escaping punishment
and in return is encouraging
them and letting the offenders of the are and will always be remembered
hook. Mob lynching is now becoming
a normal sight.
Singh is also another example. Since CJI N V Ramana s appoint-
for their bravery. Sardar Bhagat others to follow.
Not only the Muslims but even Punjab has always been upfront in ing, the Supreme Court has again
the other communities are also being protection of India but today the started to gain momentum and mistakes
left by some of the previous
targeted. The Dalits and the Kisaans Kisaans of Punjab who have fed
are also falling prey. Seeing this, the India in the times of need are protesting
to save their own lands from Regardless of caste, culture or
Judges are being corrected.
Brahmins and many Hindus have
also started to oppose this Hindutva falling into the hands of the corpora-
creed all will have to unite together
ideology. They see it as
and stand in protection of the
downfall of India and
insult to those who have
given sacrifices to gain
Indian Constitution. Belief is
one s own choice but now all will
have to go beyond their belief if
freedom that is enjoyed
the ruling of the Indian
by all.
By establishing of
Hindutva, the clock is
going to turn back to
slavery and the suffering
is going to be immense.
Constitution is to be maintained.
It is a national problem and can
only be conquered via a united
platform.
Through Indian Constitution
all are benefiting but through
Rape, torture, mob
Manusmriti only few will benefit
lynching and encounters
will be normal sight and
such is already happening
in Uttar Pradesh and
and the rest will face dire consequences.
The rich will get richer
and the poor will get poorer.
Thank you.