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o Implementing intelligent e-filing, and o Providing online video presentations describing how to access the courts. Enhance the abilities and expand the availability of qualified language interpreters for non- English speaking participants in the justice system. ARIZONA JUDICIAL BRANCH | INFORMATION TECHNOLOGY STRATEGIC PLAN: 2013-2015 26
GOAL 2 MAINTAINING A PROFESSIONAL WORKFORCE AND IMPROVING OPERATIONAL EFFICIENCIES Maintaining a professional workforce and improving operational efficiencies are essential to achieving excellence. Judicial Branch leadership must continuously examine and improve not only the systems, processes, and procedures used to deliver justice to Arizonans, but also the competency and professionalism of those who do the courts’ work. The courts value and encourage diversity and treat all people with courtesy, respect, fairness, and dignity. 2-A MAINTAINING A PROFESSIONAL WORKFORCE The Judicial Branch must continue the professional development of judges and court employees to ensure that they adhere to the highest standards of competence, conduct, integrity, professionalism, and accountability. Arizona’s robust ethnic and cultural diversity require that the courts and court employees be culturally aware. The courts must strive for a justice system in Arizona that is free from actual or perceived bias of any kind. ACTION PLAN Enhance training for judges and court employees. Develop court leaders: o Implement the revised Court Management Program and Fellowship Certification Program, and, o Revive the Court Leadership Institute of Arizona. Develop a training program for limited jurisdiction court supervisors. Develop an ongoing training program that provides court employees with the knowledge necessary to properly process cases and to operate the case, document, and financial management systems. Expand cultural awareness and sensitivity training for judges, court staff, probation officers, and volunteers. Adopt an updated Employee Code of Conduct. Modernize the current probation academy curriculum to introduce and instill evidence based principles. Study the feasibility of a middle-management program for probation officers. Increase the flexibility, frequency, and cost effectiveness of training: o Form partnerships with universities and colleges, and o Develop distance-learning technologies. ARIZONA JUDICIAL BRANCH | INFORMATION TECHNOLOGY STRATEGIC PLAN: 2013-2015 27
Page 1 and 2: FISCAL YEARS 2013—2015 ARIZONA JU
Page 3 and 4: ARIZONA JUDICIAL BRANCH INFORMATION
Page 5 and 6: are now focusing, in cooperation wi
Page 7 and 8: Creation of standardized processing
Page 9 and 10: information requires coordination o
Page 11 and 12: I. INTRODUCTION BACKGROUND The Ariz
Page 13 and 14: justice history files. Being centra
Page 15 and 16: CHAIR HON. ANDREW HURWITZ Vice Chie
Page 17 and 18: COURT AUTOMATION COORDINATING COMMI
Page 19 and 20: CHAIR ANDREW HURWITZ Vice Chief Jus
Page 21 and 22: Justice 20/20: A Vision of the Futu
Page 23 and 24: III. JUDICIAL BRANCH VISION We must
Page 25 and 26: objective data with the risk level
Page 27: 1-B SIMPLIFYING AND ENHANCING SYSTE
Page 31 and 32: GOAL 3 IMPROVING COMMUNICATIONS Pub
Page 33 and 34: Review the current processing of do
Page 35 and 36: 5-B MODERNIZING THE ATTORNEY ADMISS
Page 37 and 38: Determine the allocation of availab
Page 39 and 40: Improved effectiveness in jury mana
Page 41 and 42: STRATEGIC TECHNOLOGY PROJECT ALIGNM
Page 43 and 44: VI. FISCAL YEAR 2012 ACCOMPLISHMENT
Page 45 and 46: PROGRAM DESCRIPTION FY 2012 AJIN EN
Page 47 and 48: PROGRAM DESCRIPTION FY 2012 ARIZONA
Page 49 and 50: PROGRAM DESCRIPTION FY 2012 ENTERPR
Page 51 and 52: PROGRAM DESCRIPTION FY 2012 STATEWI
Page 53 and 54: PROGRAM DESCRIPTION FY 2012 ACCOMPL
Page 55 and 56: PROGRAM DESCRIPTION FY 2012 EDMS El
Page 57 and 58: PROGRAM DESCRIPTION FY 2012 automat
Page 59 and 60: Pima Courts Pinal Courts Clerk’s
Page 61 and 62: VII. CURRENT ENVIRONMENT ANALYSIS H
Page 63 and 64: ARIZONA JUDICIAL BRANCH INFORMATION
Page 65 and 66: need to balance the immediate need
Page 67 and 68: BACKGROUND The Judicial Branch is d
Page 69 and 70: IMPACTS The impact is widespread. E
Page 71 and 72: First-level support assists court p
Page 73 and 74: CENTRALIZED HELP DESK Improved ove
Page 75 and 76: BACKGROUND The digital world is bec
Page 77 and 78: STRATEGIC ALIGNMENT BUSINESS VALUE
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BACKGROUND As courts enter the real
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STRATEGIC ALIGNMENT BUSINESS VALUE
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BACKGROUND The courts embarked on t
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to proceed with development using t
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DEPENDENCIES The maintenance and c
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een expanded to accept an XML data
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Improved quality of service to the
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BACKGROUND Courts are following ind
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output a stream of digital data. An
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ELECTRONIC CASE FILING Extend fili
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Background In addition to supportin
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Provided project milestone reports,
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IX. INFORMATION TECHNOLOGY STRATEGI
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STRATEGIC PROJECTS BY OBJECTIVE Tra
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A Description section describes the
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TECHNOLOGY STRATEGIC PROJECTS Elect
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created basic infrastructure and bu
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STRATEGIC PROJECTS UTILITY ENHANCEM
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SUPPORT SERVICES PROVIDED: An aver
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design sessions. Training staff spe
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PROJECT GOALS Provide specific tra
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impact. TAC created a survey tool t
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PROJECT GOALS COMPUTER/TABLET REFRE
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PROJECT GOALS CORE SOFTWARE & SUPPO
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1. Automated validation tables (AVT
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o Migrated current APETS software t
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The data collection mechanism for t
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PROJECT DESCRIPTION This project re
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SNAPSHOT CLASS STATUS RISK Utility
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PROJECT GOALS ELECTRONIC DOCUMENT M
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Enhancement On-going Medium Frontie
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during the workday by storing image
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Review functions (and their corresp
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Enable court users and/or the CMS i
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CENTRAL CASE INDEX (CCI) Began uti
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electronic filing submissions. The
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filing “front door,” a single e
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solution. Discussions were held abo
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Inside the court system, the issue
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SNAPSHOT CLASS STATUS RISK Utility
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PROJECT GOALS INFRASTRUCTURE MAINTE
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Continued to expand hardware and ap
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Firewalls and security monitoring e
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Create a single governance structur
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then printed and delivered, or soon
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PROJECT GOALS JOLTSAZ NEXT GENERATI
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PROJECT GOALS JUDGE’S AUTOMATION
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ARIZONA JUDICIAL BRANCH | INFORMATI
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Produced a couple of ADRS training
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PROJECT GOALS JUSTICE WEB INTERFACE
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PROJECT GOALS LIMITED JURISDICTION
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The existing case management system
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Increase backlog collections by re-
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Courtesy notices Delinquency notic
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The Limited Jurisdiction Standardiz
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These projects are planned to dovet
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Began work on the core architectura
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PROJECT GOALS STATEWIDE E-WARRANT S
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PROJECT GOALS TECHNICAL TRAINING PR
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Various other products that are use
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APPENDIX - A. HARDWARE ENVIRONMENT
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APPENDIX - B. SOFTWARE ENVIRONMENT
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SOFTWARE APPLICATION Child Support
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Software Application Vendor/Interna
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APPENDIX - C
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ARS Arizona Revised Statutes AS/400
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E-COURT An ad hoc subcommittee of t
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JPIJ Judicial Project Investment Ju
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SSIA SQL Server Integration Service
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