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PROGRAM DESCRIPTION FY 2012 DISPOSITION REPORTING AUTOMATION TRAINING AND DESKTOP SUPPORT INTERNET PUBLIC INTERACTIVE SERVICE cooperative and long-term project to support and participate in automated integration projects; this project addresses the automated transfer of criminal case dispositions to the Arizona Department of Public Safety’s criminal history repository. This includes the many activities required to support existing applications and desktops statewide. It includes training, help desk, and field support staff activities and projects. The Public Access to Court Case Information is an Internet site for the public to look up case information from 153 Arizona courts. It includes most criminal, civil, and traffic cases. ACCOMPLISHMENTS ADRS Interface and DPS ADRS Web application including user training manuals, quick reference guides, Camtasia videos and interactive PowerPoint help tools. Revised materials and processes to incorporate lessons learned in the pilot implementation at the Pinal County Superior Court then trained Yuma County representatives. Scheduled implementations for Mohave and La Paz counties. Remote computer access via Altiris continued to be performed on an as-needed basis during problem troubleshooting. Remote computer access via Altiris remains the standard process for performing on-going, routine training of customers as reported issues are being resolved. Support Center continues its significant improvement in overall resolution timeframes due to continued use of Altiris Remote Control functionality and use of Microsoft Remote Assistance Software. Software deployment for updated versions of supported applications also continued on a routine and project-coordinated basis. Continued to train all Support Services staff in new application versions. The Supreme Court’s redesigned web site had 8,525.837 page views* generated by 2,408,532 visits during the fiscal year. This is a significant increase in activity since the redesign went into production. In FY12, public access statistics are: PAGE VIEWS 50,506,390 VISITORS 3,697,198 AVERAGE VISITORS / HR ARIZONA JUDICIAL BRANCH | INFORMATION TECHNOLOGY STRATEGIC PLAN: 2013-2015 48 621
PROGRAM DESCRIPTION FY 2012 STATEWIDE AUTOMATION TRAINING APPELLATE COURT AUTOMATION Provide training statewide for automation projects supported by the Supreme Court. Appellamation is the state standard appellate case, calendaring, and financial management system, designed to replace three separate and incompatible systems previously used. The Supreme Court and the Court of Appeals Division One use Appellamation. ACCOMPLISHMENTS For the past 12 months, the AJB website apart from public access has also shown a significant increase in activity. Statistics for the AJB Web site are: PAGE VIEWS* 8,525,837 VISITS 2,408,532 AVERAGE VISITORS PER HOUR ARIZONA JUDICIAL BRANCH | INFORMATION TECHNOLOGY STRATEGIC PLAN: 2013-2015 49 435 The two most popular areas on the web-site are Defensive Driving and the Child Support Calculator. Following the redesign two years ago, changes and enhancements such as e-filing have been made. *Page Views are the new standard for measuring web activity. One page view will generate approximately 10 hits. Seventy AZTEC classes were held, 8 new training documents were developed, and 45 existing documents were updated or modified. Implemented Appellamation 5.5 which provided Case-Document Browser customization improvements, enhanced OnBase support, expanded e-mail support, improved document management to more fully support attached documents, expanded document format support for e-filing, added more options for the e-filing Counsel, and improved the AZTurboCourt e-filing Ingestor to support the inclusion of additional metadata submitted to Appellamation. Expanded electronic filing with AZTurboCourt in the Supreme Court and Court of Appeals, Division One, in support of mandatory e-filing for all attorneys. Began efforts to provide
Page 1 and 2: FISCAL YEARS 2013—2015 ARIZONA JU
Page 3 and 4: ARIZONA JUDICIAL BRANCH INFORMATION
Page 5 and 6: are now focusing, in cooperation wi
Page 7 and 8: Creation of standardized processing
Page 9 and 10: information requires coordination o
Page 11 and 12: I. INTRODUCTION BACKGROUND The Ariz
Page 13 and 14: justice history files. Being centra
Page 15 and 16: CHAIR HON. ANDREW HURWITZ Vice Chie
Page 17 and 18: COURT AUTOMATION COORDINATING COMMI
Page 19 and 20: CHAIR ANDREW HURWITZ Vice Chief Jus
Page 21 and 22: Justice 20/20: A Vision of the Futu
Page 23 and 24: III. JUDICIAL BRANCH VISION We must
Page 25 and 26: objective data with the risk level
Page 27 and 28: 1-B SIMPLIFYING AND ENHANCING SYSTE
Page 29 and 30: GOAL 2 MAINTAINING A PROFESSIONAL W
Page 31 and 32: GOAL 3 IMPROVING COMMUNICATIONS Pub
Page 33 and 34: Review the current processing of do
Page 35 and 36: 5-B MODERNIZING THE ATTORNEY ADMISS
Page 37 and 38: Determine the allocation of availab
Page 39 and 40: Improved effectiveness in jury mana
Page 41 and 42: STRATEGIC TECHNOLOGY PROJECT ALIGNM
Page 43 and 44: VI. FISCAL YEAR 2012 ACCOMPLISHMENT
Page 45 and 46: PROGRAM DESCRIPTION FY 2012 AJIN EN
Page 47 and 48: PROGRAM DESCRIPTION FY 2012 ARIZONA
Page 49: PROGRAM DESCRIPTION FY 2012 ENTERPR
Page 53 and 54: PROGRAM DESCRIPTION FY 2012 ACCOMPL
Page 55 and 56: PROGRAM DESCRIPTION FY 2012 EDMS El
Page 57 and 58: PROGRAM DESCRIPTION FY 2012 automat
Page 59 and 60: Pima Courts Pinal Courts Clerk’s
Page 61 and 62: VII. CURRENT ENVIRONMENT ANALYSIS H
Page 63 and 64: ARIZONA JUDICIAL BRANCH INFORMATION
Page 65 and 66: need to balance the immediate need
Page 67 and 68: BACKGROUND The Judicial Branch is d
Page 69 and 70: IMPACTS The impact is widespread. E
Page 71 and 72: First-level support assists court p
Page 73 and 74: CENTRALIZED HELP DESK Improved ove
Page 75 and 76: BACKGROUND The digital world is bec
Page 77 and 78: STRATEGIC ALIGNMENT BUSINESS VALUE
Page 79 and 80: BACKGROUND As courts enter the real
Page 81 and 82: STRATEGIC ALIGNMENT BUSINESS VALUE
Page 83 and 84: BACKGROUND The courts embarked on t
Page 85 and 86: to proceed with development using t
Page 87 and 88: DEPENDENCIES The maintenance and c
Page 89 and 90: een expanded to accept an XML data
Page 91 and 92: Improved quality of service to the
Page 93 and 94: BACKGROUND Courts are following ind
Page 95 and 96: output a stream of digital data. An
Page 97 and 98: ELECTRONIC CASE FILING Extend fili
Page 99 and 100: Background In addition to supportin
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Provided project milestone reports,
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IX. INFORMATION TECHNOLOGY STRATEGI
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STRATEGIC PROJECTS BY OBJECTIVE Tra
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A Description section describes the
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TECHNOLOGY STRATEGIC PROJECTS Elect
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created basic infrastructure and bu
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STRATEGIC PROJECTS UTILITY ENHANCEM
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SUPPORT SERVICES PROVIDED: An aver
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design sessions. Training staff spe
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PROJECT GOALS Provide specific tra
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impact. TAC created a survey tool t
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PROJECT GOALS COMPUTER/TABLET REFRE
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PROJECT GOALS CORE SOFTWARE & SUPPO
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1. Automated validation tables (AVT
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o Migrated current APETS software t
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The data collection mechanism for t
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PROJECT DESCRIPTION This project re
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SNAPSHOT CLASS STATUS RISK Utility
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PROJECT GOALS ELECTRONIC DOCUMENT M
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Enhancement On-going Medium Frontie
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during the workday by storing image
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Review functions (and their corresp
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Enable court users and/or the CMS i
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CENTRAL CASE INDEX (CCI) Began uti
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electronic filing submissions. The
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filing “front door,” a single e
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solution. Discussions were held abo
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Inside the court system, the issue
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SNAPSHOT CLASS STATUS RISK Utility
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PROJECT GOALS INFRASTRUCTURE MAINTE
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Continued to expand hardware and ap
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Firewalls and security monitoring e
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Create a single governance structur
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then printed and delivered, or soon
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PROJECT GOALS JOLTSAZ NEXT GENERATI
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PROJECT GOALS JUDGE’S AUTOMATION
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ARIZONA JUDICIAL BRANCH | INFORMATI
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Produced a couple of ADRS training
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PROJECT GOALS JUSTICE WEB INTERFACE
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PROJECT GOALS LIMITED JURISDICTION
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The existing case management system
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Increase backlog collections by re-
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Courtesy notices Delinquency notic
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The Limited Jurisdiction Standardiz
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These projects are planned to dovet
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Began work on the core architectura
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PROJECT GOALS STATEWIDE E-WARRANT S
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PROJECT GOALS TECHNICAL TRAINING PR
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Various other products that are use
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APPENDIX - A. HARDWARE ENVIRONMENT
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APPENDIX - B. SOFTWARE ENVIRONMENT
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SOFTWARE APPLICATION Child Support
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Software Application Vendor/Interna
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APPENDIX - C
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ARS Arizona Revised Statutes AS/400
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E-COURT An ad hoc subcommittee of t
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JPIJ Judicial Project Investment Ju
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SSIA SQL Server Integration Service
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