november-2012

LEVEL 2
LEVEL 1
GATES A28-A39
LEVEL 0
LEVEL -2
at the airport
BRUSSELS AIRLINES
LOUNGE
Transport to/from
Brussels Airport
Car rental
The car rental companies are located in the
arrivals hall level 2. To return your car, follow the signage
at Brussels Airport for Front Park 1. Returning your car is
simple and should take no longer than 10 minutes. Avis is
the preferred partner of Brussels Airlines, for preferential
rates, see the Avis link on brusselsairlines.com
Fast
Lane
Discover the lounge
bar rouge in Pier A
BRUSSELS AIRLINES
TRANSFER & SERVICES
GATES A40-A72
GATES T61-T72
Taxis
Taxis are continuously available outside the
arrivals hall, level 2. We advise you to use official taxis
carrying a yellow/blue licence emblem. Wheelchair
users can reserve a taxi with Taxi Hendricks via
tel. +32 (0)2 752 9800 or hendriks.be
A57
BRUSSELS AIRLINES
TRANSFER & SERVICES
OPPOSITE GATE A40
T-ZONE
PLAY AREA
LEVEL 4
LEVEL 3
LEVEL 2
LEVEL 0
LEVEL -1
DEPARTURES
BRUSSELS AIRLINES
SALES & TICKETING
ARRIVALS
BUSES
RAILWAY STATION
TO GATES A/T
Buses
The bus station is located at level 0
and provides bus services to many cities around
Brussels Airport. For more information you can contact:
■ De Lijn: tel. +32 (0)70 220 200 or delijn.be
■ MIVB/STIB: tel. +32 (0)7 023 2000 or stib.be
■ Airport Express: Antwerp–Brussels Airport–
Antwerp: tel. +32 (0)52 334 000 or
airportexpress.be
The Netherlands–Brussels Airport–
The Netherlands: airportxpress.nl
(stops at Amsterdam and Rotterdam)
Trains
The train station is located at
Brussels Airport at level -1.
BRUSSELS AIRLINES
SUNRISE LOUNGE
BUS TRANSFER TO B-GATES
57
TO GATES B
Fast
Lane
BRUSSELS AIRLINES
TRANSFER & SERVICES
BESIDE GATE B16
PLAY AREA
BRUSSELS AIRLINES
CHECK-IN
BRUSSELS AIRLINES
BAGGAGE SERVICES
PREMIUM
GATES B01-B40
GATES B80-B98
BUS TRANSFER TO A/T-GATES
PLAY AREA
DEPARTURES
LEVEL 3
ARRIVALS
LEVEL 2
LEVEL 0
Brussels Airlines Services
Services Restaurants & bars
Restaurants & Shops bars
Shops Tickets & airline services
Tickets & airline
Airline
services
lounges
Airline lounges
Relaxation Zone
Relaxation Zone
wi Wi-Fi is available in all areas of the
wi Wi-Fi is available fi passenger in all areas terminal of theand
the piers
fi passenger terminal and the piers
Check-in rows
Check-in rows
Baggage reclaim area
Baggage reclaim area
Brussels Airport, the home base of Brussels Airlines, is tailored to suit the needs of all passengers whether they
require a full-service product or are low-fare seekers. International surveys and ratings have shown that Brussels
Airport is one of the most welcoming and effi cient in the world
AIRLINES
SERVICES
M
Brussels Airlines
Transfers
All flights from non-Schengen countries arrive at B-Gates
All flights from Schengen countries depart from A-Gates
The Brussels Airport Express takes you up to four times
an hour to the centre of Brussels in 15 minutes. From
there you can connect to the Belgian and international
rail networks. For more information please contact
NMBS/SNCB via tel. +32 (0)2 753 2440 or b-rail.be
Lost, found and
refused objects
■ In the terminal: go to the information desk
in the arrivals hall – level 2 (opening hours
6am-midnight). For more information, tel. 0900-70 000
daily 7am-10pm
■ Left on board: go to the Brussels Airlines desk in
the baggage reclaim area or email lost.properties@
brusselsairlines.com; Lost baggage: go to the Brussels
Airlines desk in the baggage reclaim area
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