november-2012

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Brussels Airlines’ long-haul
cabin wins award
The new long-haul product picks up a prestigious aviation
award presented by industry peers
At the recent Passenger Choice
Awards ceremony held in
California, Brussels Airlines
was presented with the prestigious
Avion Award for “Best Single
Achievement in Passenger
Experience”. Judged by industry
peers and members of the media,
the Avion Award is handed out to
airlines and member companies that
have enjoyed tremendous success
in their field and projects.
The new long-haul cabin, currently
being installed on all Brussels Airlines’
long-haul aircraft, is a high-quality
premium product of the latest
generation that positions the airline as
a trendsetter thanks to its modern
design, revolutionary technology and
superior comfort. Business Class
passengers enjoy a premium fullyhorizontal
flatbed equipped with a
pneumatic cushion allowing preferred
cushion softness as well as a relaxing
massage, while Economy Class
passengers enjoy an ergonomic seat
with generous legroom. The
revolutionary inflight entertainment
system offers all passengers over
100 hours of entertainment available
in six languages. All passengers will
also have a personal touchscreen
TV monitor.
Refurbishment of the long-haul
Airbus A330 aircraft started in June
2012, and Brussels Airlines passengers
already enjoy the new product on
the daily connection to New
York as well as on several
flights to Africa. By spring
2013, the entire long-haul
fleet will be refurbished
and all intercontinental
passengers will enjoy
the luxury and superior
comfort of the new
long-haul cabin.
The Passenger Choice
Awards ceremony was
part of the annual APEX EXPO,
the aviation industry’s leading
event for air travel professionals,
and is the result of a yearlong
online passenger
survey. Designed to invite
direct feedback from every
member of the travelling
public in order to recognise
airline services, innovations
and products, the Passenger
Choice Awards programme
is recognised as a leading
way to measure industry
excellence.
For more info about
APEX, visit apex.aero. Visit
passengerchoiceawards.com
by 30 June 2013 to cast
your votes for the
2013 awards.
Eric Kergoat, Product
Development & Customer
Experience Manager, and Luc
Vandevoorde, Engineering Project
Manager, with the Avion Award
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november 2012 93