november-2012

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New destination Edinburgh Daily flight from Brussels Airport as from 28 October (except Saturdays) brusselsairlines.com
airline news Keep up to date with all the latest news and information from 93 Airline news | 95 In partnership | 98 b.foundation | 100 Choose how you fly | 102 Check-in 103 Safety | 104 Comfort | 105 Fleet | 106 Miles & More | 108 Maps | 111 Airport info | 112 Menu Brussels Airlines’ long-haul cabin wins award The new long-haul product picks up a prestigious aviation award presented by industry peers At the recent Passenger Choice Awards ceremony held in California, Brussels Airlines was presented with the prestigious Avion Award for “Best Single Achievement in Passenger Experience”. Judged by industry peers and members of the media, the Avion Award is handed out to airlines and member companies that have enjoyed tremendous success in their field and projects. The new long-haul cabin, currently being installed on all Brussels Airlines’ long-haul aircraft, is a high-quality premium product of the latest generation that positions the airline as a trendsetter thanks to its modern design, revolutionary technology and superior comfort. Business Class passengers enjoy a premium fullyhorizontal flatbed equipped with a pneumatic cushion allowing preferred cushion softness as well as a relaxing massage, while Economy Class passengers enjoy an ergonomic seat with generous legroom. The revolutionary inflight entertainment system offers all passengers over 100 hours of entertainment available in six languages. All passengers will also have a personal touchscreen TV monitor. Refurbishment of the long-haul Airbus A330 aircraft started in June 2012, and Brussels Airlines passengers already enjoy the new product on the daily connection to New York as well as on several flights to Africa. By spring 2013, the entire long-haul fleet will be refurbished and all intercontinental passengers will enjoy the luxury and superior comfort of the new long-haul cabin. The Passenger Choice Awards ceremony was part of the annual APEX EXPO, the aviation industry’s leading event for air travel professionals, and is the result of a yearlong online passenger survey. Designed to invite direct feedback from every member of the travelling public in order to recognise airline services, innovations and products, the Passenger Choice Awards programme is recognised as a leading way to measure industry excellence. For more info about APEX, visit apex.aero. Visit passengerchoiceawards.com by 30 June 2013 to cast your votes for the 2013 awards. Eric Kergoat, Product Development & Customer Experience Manager, and Luc Vandevoorde, Engineering Project Manager, with the Avion Award stay connected to brussels airlines Follow @FlyingBrussels on Twitter, join facebook.com/brusselsairlines or see pinterest.com/flyingbrussels november 2012 93
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november-2012

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