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THE FUTURE OF MONEY Bernard A. Lietaer - library.uniteddiversity ...

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mind, it may well be currency,' said Alfred J. Kelly Jr., vice-president<br />

of frequent-traveller marketing at American Express Travel Related<br />

Services. There is no question that you'll see more partnerships<br />

between organisations as they try to provide additional value to<br />

customers. We're trying to create segment-specific programs that not<br />

only provide value to our customers but also instil loyalty to us and<br />

our partners.'<br />

For example, Kelly noted, if American Express customers want to<br />

have 'convertibility' between Membership Miles credits and Connect-<br />

Plus that’s something Amex's 'central bank' might be prepared to<br />

arrange. All of a sudden, Amex credits begin to rival dollars as a<br />

means of payment to purchase both travel and communication.<br />

Private currencies are on the rise not just because companies are<br />

pushing them, but because they are what the customers want. If the<br />

ruble can be convertible, why not the American Airlines frequentmiles<br />

program?<br />

Indeed, as sophisticated information technology continues to seep<br />

through the economy, the ability to grow and manage private<br />

currencies increases. It becomes both cheap and easy to track<br />

individual purchases and credits. 'Just as people try to manage their<br />

credit cards, they will soon be managing their 'credits' to handle a<br />

variety of shadow currencies.'<br />

What will a central bank do about such private corporate scrip, or<br />

those that will appear on the Net - such as the already available<br />

NetMarket currency of Cendant?<br />

Should we not recognise that the Information Age has already<br />

created a much more fundamental question about the way national<br />

currencies will play their role in the future? The danger is that central<br />

banks may be tempted to clam down on what they can reach (i.e. the<br />

small-scale, politically unprotected complementary currencies) rather

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