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THE FUTURE OF MONEY Bernard A. Lietaer - library.uniteddiversity ...

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will predictably kill the very innovations that the circumstances<br />

require.<br />

Tony Judge, whom Alvin Toffler described as 'one of our most<br />

brilliant organisation theorists', claims that the organisations of the<br />

future will take the form of' networks not co-ordinated by anybody;<br />

the participating bodies co-ordinate themselves'.<br />

The first large-scale contemporary implementation of such<br />

principles was accomplished by Dee Hock, when he founded the<br />

VISA credit card system in the 1970s.298 VISA has grown<br />

spectacularly to become the largest business organisation in the<br />

world: it has a sales volume of 81.3 trillion per year and serves 600<br />

million clients. And yet can you tell where its headquarters are? Or<br />

on which stock market you can buy its shares? The surprising answer<br />

is that it has no headquarters or stock available anywhere. And yet it<br />

works efficiently, and has grown to a staff of 3,000 in 2 1 offices on<br />

four continents. It is structured as an alliance among over 20,000<br />

financial institutions in more than 200 countries and territories. It is a<br />

structure where all relevant decision-making flows through the entire<br />

system rather than only from the top. Dee Hock calls it the first<br />

business 'chaord' (a term he coined to describe an organisation that is<br />

both 'chaotic' and 'orderly'). 'Show me the Chairman of the Board of<br />

the forest, show me the chief financial fish in the pond, show me'<br />

(tapping his head) 'the Chief Executive neuron of the brain.'<br />

It is indeed true that all this is not applicable just to monetary or<br />

business matters. The work pioneered by the Santa Fe Institute on<br />

complex adaptive systems has verified these principles in all types of<br />

systems physical, biological, social, economic, etc.) which are<br />

reaching a certain level of complexity. Complexity theory predicts<br />

that contrary to Newtonian logic, complexity does not grow linearly,<br />

but occurs in non-linear jumps in episodic stages of 'surfing at the<br />

edge of chaos'. These 'near-chaos' periods are when systems

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