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AN EXERCISE IN WORLDMAKING 2009 - ISS

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9 Tailoring Credit Programs along the Logic of the Poor 101<br />

Figure 2<br />

Respondents’ selection of preferred program characteristics<br />

Source: Hickson (Figure 2, 2001: 57)<br />

WHAT THE POOR PREFER<br />

Hickson (2001: 56) reports the findings of a Bangladesh study on microfinance<br />

programs being offered in slum areas. The survey reached out to<br />

41 slum households in Dhaka, and aimed to find out how attitudes towards<br />

financial services varied between very poor households and less<br />

poor households.<br />

While both clusters used the services of MFIs, the less poor made use<br />

of them more, with an average of three programs while poorer households<br />

were clients of 1.8. Most MFIs in the study provided the standard<br />

Grameen Bank model, allowing clients to take out one loan at a time,<br />

comprised of a single disbursement followed by repayments made every<br />

week over the next 12 months. If a client experienced shortage of money<br />

more than once within the same year, he or she would have to find another<br />

MFI to address the second need.<br />

Figure 2 shows how both clusters disliked collective loan responsibility<br />

and mandatory group meetings. They preferred flexible loan and savings<br />

products on frequency of transaction opportunities, size of deposits<br />

to be made, withdrawals, loan repayments, and maturity. Hickson adds<br />

that ‘neither the richer nor poorer households were interested in pro-

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