Fleet Manager Shipping Company User Guide - United Kingdom ...

Monitor progress of an order
As a shipping company user you may need to monitor the progress of orders you or your vessels have placed.
1. Go to Product Management > Orders
2. Enter submitted order number into ‘Order #’ field or select order from list
3. A quick view of the order status can be seen in the ‘Whole-order Status’ column.
4. More details of the order and its status can be obtained by double clicking on the relevant order. This will
open the order details, where the progress of the order is displayed in the ‘Status’ column.
Version 3.0
5. Your distributor will be notified when you have placed an order. When they have approved the order the
permits will be sent to the vessel/end user.
6. You can view the permits via:-
- Your Shipping Company email account (if Company Users is selected to receive Email for Updates in
the vessels licence record); email received contains AVCS and ARCS permits.
Or
Go to Home > My Messages
- Click on ‘View’ next to ‘Normal’ message type
- Identify order number
- Click on message hyperlink
- Message shows that order has been completed
7. You can Check the permits are correct by following these steps:
Go to Licence Management > Licenses
8. Use search function to find end user record for the vessel
9. Double Click on the relevant vessel hyperlink to select that vessel licence, opening up its vessel licence
details
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