UNIVERGE OW5000 Configuration Guide - NEC Corporation of ...

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3-8 WatchDog Stopping a Service Use the following steps to stop an OW5000 application from WatchDog Helper. Step 1 Do one of the following in the main WatchDog Helper window: —Select OW5000 Application, then click Tools > Stop Service. —Right-click the name of any OW5000 Application in the main window and select Stop Service. Step 2 —Select OW5000 Application, then click the Stop Service button. A WatchDog Helper dialog box displays verifying the selected service application to stop. This function can aid in troubleshooting services. Click Yes. A few seconds after stopping a service, the main window Service Status for the selected service should indicate 'Not Running'. But, if WatchDog service is started, after the Retry Interval time is passed, the status will go back to 'Running'. NOTE NOTE NOTE NOTE A Service can be stopped from the Services window. But if WatchDog service is running, the service cannot be stopped. To stop the service from the Services window, stop OWWatchDog first. If OW5000 Access Server is installed on a separate server, it cannot be monitored by WatchDog service. Stop the service from the installed server's Service window. There is a case that the status of the Access Server keep displaying "Stopping" when the user tries to stop/restart. In this case, stop the AccessServer.exe from Task Manager. When stopping a service for OWTelephony Event Notification and OWOaiServer, the terminal which has been in a call shows the on-phone status until the on-hook event is occurred after restart. (non SIP terminal presence feature is used) Starting WatchDog Starting WatchDog will enable and start WatchDog monitoring for all listed service applications. Select Start WatchDog from the menu bar, toolbar, or click the right mouse button. A few seconds after starting WatchDog, the main window Service Status should indicate the current status for each service. Step 1 In the WatchDog Helper main window, follow one of the options below: —Click the Start WatchDog button . UCE Application Platform (UNIVERGE OW5000) Configuration Guide
WatchDog 3-9 —Right-click at the main window and then click WatchDog > Start Service. WatchDog can start from Control Panel > Administrative Tools> Services and then start OWWatchDog service. NOTE OW5000 Access Server which is installed in a separate server cannot be monitored by WatchDog. NOTE Stopping WatchDog WatchDog monitoring can be stopped for all service applications. This could be useful in application maintenance activities. Select Stop WatchDog from the menu bar, toolbar, or click the right mouse button. The main window Service Status should indicate 'WatchDog Not Running' for all services. Follow the steps below to stop WatchDog. Step 1 Do one of following from the WatchDog Helper main window. —Click the Stop WatchDog button . —Right-click in the main window and then select WatchDog > Stop Service. WatchDog can be stopped from the Services window. (OWWatchDog service) NOTE Exiting WatchDog Helper Exit the WatchDog Helper application from the menu bar, under the File menu and select Exit. UCE Application Platform (UNIVERGE OW5000) Configuration Guide
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UC for Enterprise (UCE) Application
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i Contents Introduction 1-1 UNIVERG
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Contents iii Log Viewer 4-1 Log Vie
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Contents v Acronmys and Description
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vii Figures Figure Title Page 1-1 O
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Figures ix 2-80 DID dialog box . .
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Figures xi 6-8 LDAP Server dialog b
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xiii Tables Table Title Page 2-1 Ic
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1-1 1 Introduction Chapter Topics T
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2-1 2 OW5000 Configuration Chapter
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OW5000 Configuration 2-3 Figure 2-2
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OW5000 Configuration 2-9 Refer to t
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Page 159 and 160: Log Viewer 4-9 Search Criteria Box
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7-1 7 OW5000-MA4000 Integration Cha
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OW5000-MA4000 Integration 7-19 OW50
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Appendix A - 1 Appendix A Acronmys
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Appendix B - 1 Appendix B Regular E
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Specifications for OW5000 Admin C-1
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Appendix C OW5000 Configuration Spe
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Appendix D - 1 Appendix D OW5000 Ad
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OW5000 Administrator Configuration
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NEC NEC Corporation UC for Enterpri
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