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TABLE OF CONTENTSPageI. COMPLAINT .............................................................................................................................. 1II. FACTUAL BACKGROUND...................................................................................................... 3III. RESPONDENT’S OPERATIONS .............................................................................................. 7IV. Canadian Human Rights Tribunal (CHRT)/CHRC HISTORY .................................................. 10V. COMPLAINANT’S CASE.......................................................................................................... 19A. Evidence of Fiona Johnstone .............................................................................................. 19B. Evidence of Murray Star .................................................................................................... 25C. Evidence of Expert, Dr. Linda Duxbury............................................................................. 31D. Evidence of Expert, Martha Friendly ................................................................................. 37E. Prima Facie Case ................................................................................................................ 422010 CHRT 20 (CanLII)VI. RESPONDENT’S CASE............................................................................................................. 53A. Evidence of Norm Sheridan................................................................................................ 53B. Evidence of Rhonda Raby .................................................................................................. 64C. Evidence of Expert, Dr. Moore-Ede ................................................................................... 68VII. CONCLUSION/ANALYSIS....................................................................................................... 71VIII. DECISION .................................................................................................................................. 74IX. REMEDY..................................................................................................................................... 75A. Systemic Remedy ............................................................................................................... 75B. General Damages for Pain and Suffering ........................................................................... 77C. Special Compensation......................................................................................................... 77D. Interest ................................................................................................................................ 78E. Solicitor Client Costs .......................................................................................................... 78F. Retention of Jurisdiction..................................................................................................... 80
I. COMPLAINT[1] This complaint arose in April 23, 2004, and is brought pursuant to Sections 7 (b) and10 (a) and (b) of the Canadian Human Rights Act (“the Act”).[2] The Complainant (Ms. Johnstone) alleges that the Respondent (CBSA) has engaged in adiscriminatory practice on the ground of family status in a matter related to employment. Therelevant prohibited ground of “family status” is enumerated in Section 3(1) of the Act.[3] Section 7 (b) of the Act reads:2010 CHRT 20 (CanLII)“It is a discriminatory practice, directly or indirectly,(b) in the course of employment, to differentiate adversely in relation to an employee, on aprohibited ground of discrimination.” [1976-77, c.33, s.7.][4] Sections 10 (a) and (b) of the Act read:“It is a discriminatory practice of an employer, employee organization or employerorganization(a) to establish or pursue a policy or practice, or(b) to enter into an agreement affecting recruitment, referral, hiring, promotion, training,apprenticeship, transfer or any other matter relating to employment or prospectiveemployment, that deprives or tends to deprive an individual or class of individuals ofany employment opportunities on a prohibited ground of discrimination.”[R.S., 1985, c. H-6, s. 10; 1998, c. 9, s. 13(E)][5] The practices complained of include failure to accommodate, and adverse differentialtreatment based on family status, which in this case means the raising of two young children.Pursuant to the findings in Moore v. Canada Post Corporation, 2007 CHRT 31, at para. 86“failure to accommodate” is not a discriminatory practice under the Act, as “there is nofree-standing right to accommodation under the CHRA.”[6] The alleged practice against the Complainant began in 2004. Although the Statements ofParticulars of both parties deal primarily with the time period up to and including 2007, the
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Federal CourtCour fédéraleOttawa,
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TABLE OF CONTENTSPARA.I. Introducti
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G. Accommodation in the Post-Novemb
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Page: 2[5] Also at issue in Air Can
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Page: 4[13] Based upon his years of
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Page: 6[22] Both complaints were re
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Page: 8Tribunal’s decision as it
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Page: 10[37] The Tribunal observed
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Page: 12VII.Standard of Review[45]
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Page: 14[53] There is also no dispu
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Page: 16the Charter. By failing to
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Page: 18impaired the relevant right
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Page: 20workers were compensated fo
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Page: 22The Supreme Court found tha
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Page: 24[93] With this in mind, Jus
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Page: 26[100] Our legal system oper
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Page: 28observed in her dissenting
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Page: 30[116] Further, as I observe
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Page: 32[124] There is a further co
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Page: 34[132] However, as the Ontar
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Page: 36[139] Where earlier Supreme
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Page: 38[148] There have been devel
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Page: 40[156] These circumstances f
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Page: 42have abolished mandatory re
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Page: 44[170] The arbitrator’s se
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Page: 46[178] As noted earlier, the
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Page: 48i) The Section 1 Analytical
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Page: 50requires a consideration of
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Page: 52[198] The Tribunal further
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Page: 54[206] At this stage of the
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Page: 56retirement to be imposed up
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Page: 58[221] As the Supreme Court
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Page: 60legislatures have struck a
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Page: 62[236] Air Canada’s expert
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Page: 64question the assumption und
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Page: 66[251] Dr. Kesselman confirm
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Page: 68choose to continue working.
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Page: 70[267] However, Dr. Kesselma
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Page: 72need the money. Those who w
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Page: 74[283] While Chief Justice M
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Page: 76for the accommodation of th
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Page: 78requirements. As a conseque
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Page: 80Gunderson and Pesando entit
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Page: 82employment arrangements inv
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Page: 84assisted employers in manag
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Page: 8615(1)(c) of the CHRA and th
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Page: 88[334] The Tribunal rejected
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Page: 90[343] Indeed, the majority
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Page: 92[351] For the reasons given
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Page: 94[358] As to the scope of th
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Page: 962006. Six Sigma is a busine
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Page: 98[376] The Tribunal also fou
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Page: 100agreement would affect oth
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Page: 102[392] It is true that the
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Page: 104[400] That is, while the q
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Page: 106ICAO standards. Air Canada
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Page: 108ii)The Accommodation of Mr
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Page: 110[424] The evidence before
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Page: 112company about three months
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Page: 114[441] The major focus of C
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Page: 116[450] For example, Captain
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Page: 118Duke explained why a sched
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Page: 120ii)The Tribunal’s Findin
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Page: 122[474] Messrs. Vilven and K
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Page: 124[482] I have concluded tha
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Page: 126memorandum of fact and law
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Page: 128JUDGMENTTHIS COURT ORDERS
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Page: 2agreement relate to the indi
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FEDERAL COURTSOLICITORS OF RECORDDO
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Page 141 and 142: Health Sciences Assoc. of B.C. v. C
Page 163 and 164: Date: July 9, 2004File: 348Indexed
Page 165 and 166: [7] Myert contracts with provincial
Page 167 and 168: - Proportional client case manageme
Page 169 and 170: scrutinizing closely, the contract
Page 171 and 172: [29] Two New Moons fell on work day
Page 173 and 174: and based on the last paragraph of
Page 175 and 176: I understand that I am still in my
Page 177 and 178: terminate his employment due to his
Page 179 and 180: searches in December 2002, which wa
Page 181 and 182: [65] I find that Mr. Derksen has es
Page 183 and 184: [71] Finally, I cannot find that My
Page 185 and 186: complainant as a result of contrave
Page 187 and 188: Other Orders[84] Mr. Derksen seeks
Page 189: Canadian HumanRights TribunalTribun
Page 193 and 194: 3[12] Previous to the hearing, the
Page 195 and 196: 5[22] Jason also worked regularly s
Page 197 and 198: 7III.RESPONDENT’S OPERATIONS[33]
Page 199 and 200: 9building on the air field where sm
Page 201 and 202: 11consideration of the nature of
Page 203 and 204: 13been described by her then superi
Page 205 and 206: 15c) The bulk of employees in the C
Page 207 and 208: 17b) “In addition to programming
Page 209 and 210: 19V. COMPLAINANT’S CASEA. Evidenc
Page 211 and 212: 21Hence, while the Respondent is pr
Page 213 and 214: 23Ms. Gerstl, and would not allow h
Page 215 and 216: 25[109] Under cross-examination, Ms
Page 217 and 218: 27[120] Mr. Star also testified to
Page 219 and 220: 29[129] Mr. Star confirmed that at
Page 221 and 222: 31shifts as of right when her circu
Page 223 and 224: 33[149] There has been a phenomenal
Page 225 and 226: 35- workers are less engaged with l
Page 227 and 228: 37worker’s sense of control and h
Page 229 and 230: 39[178] Complainant’s counsel cha
Page 231 and 232: 41have also increased for families.
Page 233 and 234: 43referral, hiring, promotion, trai
Page 235 and 236: 45[210] The interpretation that ‘
Page 237 and 238: 47[219] This Tribunal does not find
Page 239 and 240: 49[230] Both parties rely on their
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51not discrimination found in any g
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53VI.RESPONDENT’S CASEA. Evidence
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55approximately 14 weeks. There is
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57[270] When asked under cross-exam
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59[281] However, Mr. Sheridan ackno
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61[293] Mr. Sheridan responded that
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63[299] There was no one called as
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6515 people at any given time, or 4
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67[324] CBSA’s approach upon rece
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69[335] The one question relied upo
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71the U.S. So, whereas in the U.S.
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73could accommodate Ms. Johnstone
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75b) Ms. Johnstone has demonstrated
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77contributions as a full-time empl
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79[385] However, by a decision rend
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CANADIAN HUMAN RIGHTS TRIBUNALPARTI
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INTRODUCTION[1] Raymond Jones is on
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eligious requirements by scheduling
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[18] In the last couple of years, t
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Bible-trained conscience would be i
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Did the Respondents refuse to conti
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further, there is nothing to sugges
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[47] Section 37(2)(d)(ii) of the Co
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first year at Menzies he received n
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• That the Respondents Cornelius
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INTRODUCTION[1] Darshan Pannu works
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[9] For their part, Skeena and the
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elevated hydrogen sulfide concentra
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[27] As a result of complaints by a
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[37] However, his back condition di
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[45] Mr. Pannu alleges that Skeena
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(2) Protective respiratory equipmen
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condition can drive safely. That is
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emergency procedure that the Compla
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[75] I can see no justification for
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tacitly approved a less than accept
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would impose some cost on Skeena. I
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time and because those people are l
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[104] The evidence before me establ
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[110] Since Skeena has established
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TABLE OF CONTENTSPageI. INTRODUCTIO
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2A. The Facts(i)The Canadian Nation
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4CMC. Ms. Storms occupied that posi
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6[26] The work schedule of a Conduc
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8It is this provision that allows C
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10[44] Because she was hired after
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12[54] Ms. Storms also testified th
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14[64] She also testified that CN c
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16not have to cover the shortage in
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18November 13 th , he started train
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20Tribunal to identify any legislat
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22accurate” and she added that
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24[101] There was no response from
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26supervisor the result would have
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28[116] On cross-examination, Ms. S
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30[125] On February 16 th , 2006, M
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32A railway is, by its nature, a tw
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34[132] Section 7 states :7. It is
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36(ii)The Lawa) The prima facie cas
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38strike that balance coupled with
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40duty or obligation” and that th
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42apply the Hoyt approach. In Chant
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44the Complainant’s “parental p
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46January at the latest.” (para.
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48c) Has a prima facie case of disc
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50CN’s other witnesses could not
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52Has CN established that it could
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54[189] The evidence establishes th
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56[196] The evidence also indicates
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58[202] Once the door is opened, th
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60about the policy and that if she
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62iii. Is it necessary to have all
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64person is assessed according to h
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66At the most, according to Cathy S
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68(iii)Compensation for lost wages[
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70“child care issue”. They felt
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TABLE OF CONTENTSPageI. INTRODUCTIO
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2A. The Facts(i)The Canadian Nation
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4[15] When an employee is working o
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6eventually disappear altogether. T
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8an employee of CN until her employ
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10(iv)The Conductors recalled to co
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12evidence confirming that this was
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14(v)The Complainant’s recall to
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16the same difficulties with childc
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18during a meeting where various to
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20[81] Mr. Broshko was not called a
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22[87] Section 10 of the Act provid
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24[1999] 3 S.C.R. 3 (“Meiorin”)
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26118 This Tribunal has considered
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28wrong in law.” (Johnstone, supr
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30[106] In Falardeau v. Ferguson Mo
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32Employees, (2006) 88 C.L.A.S. 212
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34[118] The Tribunal also disagrees
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36[125] The Tribunal concludes that
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38[131] CN’s justification for de
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40terminals. Employees hired after
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42868 (Grismer), at para. 31). Empl
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44[150] The evidence clearly establ
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46vi. Have other parties who are ob
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48followed in this case and that
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50complaint of discrimination based
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52that she be reinstated in her emp
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54reasonable to conclude therefore
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56involved in this case decided tha
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- 2 -Evangelical Fellowship of Cana
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- 4 -demolition. The application wa
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- 6 -Here, the impugned stipulation
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- 8 -Whether one can waive a consti
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- 10 -in relation to one another wh
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- 12 -The obligation imposed on the
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- 14 -By Iacobucci J.Referred to: R
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- 16 -Canadian Charter of Rights an
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- 18 -1 An important feature of our
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- 20 -festival, which begins in lat
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- 22 -Co-owners may not decorate, p
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- 24 -16 Each of the appellants non
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- 26 -also satisfied that, contrary
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- 28 -concluded that the accommodat
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- 30 -of succahs on the balconies o
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- 32 -Quebec Charter or under the C
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- 34 -purpose of s. 2(a) is to ensu
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- 36 -commands of their common fait
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- 38 -determining, either explicitl
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- 40 -55 This approach to freedom o
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- 42 -60 At this stage, as a genera
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- 44 -B. Application to the Facts(1
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- 46 -mandated “obligation” to
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- 48 -the significance of a strict
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- 50 -77 Similarly, a communal succ
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- 52 -82 Against the appellants’
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- 54 -maximize human rights invaria
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- 56 -persuaded that the purported
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- 58 -“did not read these provisi
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- 60 -Succot, subject to the undert
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- 62 -6.16 EXTERIOR DECORATIONS PRO
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- 64 -[TRANSLATION] . . . practisin
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- 66 -reserved for exclusive use to
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- 68 -the building’s style and it
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- 70 -129 Regarding the third step
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- 72 -The essence of the concept of
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- 74 -137 In light of the foregoing
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- 76 -(M. Tancelin, “L’acte uni
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- 78 -142 Although any analysis of
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- 80 -of Quebec (C.C.Q., preliminar
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- 82 -in enacting s. 9.1, as eviden
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- 84 -Charter involves finding a ba
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- 86 -159 The appellants submit tha
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- 88 -as it does not bar the appell
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- 90 -emergency routes will be comp
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- 92 -access routes too much if cer
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- 94 -would amount to an impairment
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- 96 -178 The appellants contend th
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- 98 -erection on the communally ow
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- 100 -Charter of Rights and Freedo
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- 102 -(Journal des débats: Commis
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- 104 -Can one waive his or her rig
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- 106 -198 In my view, the “reaso
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- 108 -[TRANSLATION]Q. You said ear
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- 110 -denial of construction of th
Page 625 and 626:
- 112 -11. A succah in the garden h
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CITATION: VILVEN V. AIR CANADA, 200
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the shared meaning of the English a
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451, (1990), 52 B.C.L.R. (2d) 105,
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(i) Mandatory retirement at Air Can
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[7] It should also be noted at the
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[25] In contrast, Mr. Kelly’s hum
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first officers. While noting that c
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3. Was there a “normal age of ret
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at the very heart of a free and dem
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situation of pilots working in Cana
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[114] The fact that other Canadian
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[132] Firstly, as Air Canada has no
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[151] In contrast, the French versi
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of relevant positions. As the Tribu
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[189] Before turning to discuss the
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and Harrison, and paragraph 15(1)(c
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working beside them is paid more th
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Rather, it is the permissive provis
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treatment is as between workers und
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(ii) The degree of correspondence b
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[296] In Lavoie, Justice Bastarache
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the law to university professors ov
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constitutionally protected right, t
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colour, religion, age, sex, sexual
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Canadian HumanRights TribunalTribun
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2D. Conclusion on Seniority .......
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2II.Cease and Desist Order[3] The c
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4defence to any other outstanding o
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6A. Vilven[22] For the purpose of d
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8seniority to transfer to Toronto a
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10knowing that they will be frozen
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12[54] Kelly provided two calculati
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14earned about $5,000 a month. Sinc
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16[77] Kelly said he also made some
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18VI.Pain and SufferingA. Vilven[88
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20complainants continued with Air C
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22retired at some point in the near
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24(ii)Kelly[117] As to Kelly’s se
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26[127] Air Canada seeks to support
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28[138] In Martin, the Supreme Cour
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30[150] For the Supreme Court in Hy
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32[161] Thus the respondents argue,
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34F. Conclusion on Previous Financi
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369) Air Canada is to pay fifty per
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APPENDIX II2010 CHRT 27 (CaPay Rate
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Canadian HumanRights TribunalTribun
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I. INTRODUCTION[1] This is an emplo
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3described by the Complainant’s c
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5The training takes from four (4) t
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7available for work, but if he or s
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9back to their home residence at re
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11nature of the father’s work mak
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13[57] Due to its location, the Van
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15(iv)The Conductors recalled to co
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17August 12 th . He works from that
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19When asked by CN counsel why he h
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21[88] Employee QR was covering a s
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23[96] In CN’s Amended Statement
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25[105] On cross-examination, the C
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27Vancouver. On cross-examination h
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29[121] The Complainant also testif
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31at the end of May or in the first
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33schedule. She was asking, in effe
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35B. ISSUES[139] The issue raised i
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37differential manner and was termi
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39117 Discrimination on this ground
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41[154] In Johnstone, the Federal C
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43approach in Campbell River. For e
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45discrimination set out in the CHR
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47the complaint and that no jurispr
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49[178] In February 2005, the Compl
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51equally and fully in employment w
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53[191] The use of the term “undu
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55[198] The evidence clearly establ
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57[205] CN “Accommodation Guideli
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59had trained its managers well eno
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61[219] She further testified that
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63[224] To meet the procedural comp
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65the situation in the present case
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67[238] The Tribunal has referred i
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69(iii)Compensation for lost wages[
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71speaking to the Complainant, what
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