Deliverable 4.4 - INSEAD CALT

AtGentive IST-4-027529-STP - Attentive Agents for Collaborative Learnersuser may not understand (e.g. “MOOD_STRENGTH”)8 “Portlet” is not a word in general use in the business community. It is not listed on dictionary.com9 Action log: The graphs offer an “XML graph description”. “XML” is not a word in general use in thebusiness community10 Delete a member / search box: Under “Click on your name in the list, then click on the "OK" button”,the other button is labelled “Annuler”; if one does not highlight an item then the error is not in English;the window title is “about: blank”11 Clicking on the AtGentive logo goes to the internal wiki. This is not intended for the public12 The title of the “agent off / on” box is misleading. The current status “agent off” is indicated with whitetext, while the inactive “on” is in red. A more common practice is to indicate the active state with avibrant colour13 The Search Module has two search modes: “Full Text” and “Document”. The “Full Text” searchestext entered into system, and the “Document” option searches inside a specified document. Theexpression “Full Text Search” usually refers to an operation where the document content is searchedas well.Freedom: User control and freedom of choiceUsers often choose system functions by mistake and will need a clearly marked "emergency exit" toleave the unwanted state without having to go through an extended dialogue. Support undo and redo.1 Home page: when moving boxes around the page with left-click+drag, sometimes the cursor gets“stuck” to the box for no apparent reason, even when the mouse is released; it’s then not clear howto disconnect the cursor from the box.2 Home page: after moving boxes around the page, refreshing the page moves them all back to theirdefault location. For example, the “news >> latest news” box is by default on top of the “last visitors”box if the window is not wide enough. It will snap back to the default position when the view isrefreshed. If the user is allowed to move the boxes, the new positions should be saved3 Deleted a community member – was not expecting to be able to do this. No “undo”Consistency: The system should be consistent and follow standardsUsers should not have to wonder whether different words, situations, or actions mean the same thing.Follow platform conventions.1 Home page: clicking on an “unread entry” replaces the home page with that entry, whereas clickingon a news item changes the contents of the small “news highlight” box (which can also look asthough nothing happened)2 Home page: most boxes may be moved as required, but the “last visitors” box may only be movedvertically3 Personal page: most boxes may be moved as required, but the “bookmarks” box is fixed (andappears on top of the “news” box)4 Home page: there is a line of buttons just below the line with the date, and one button (“Home”)above the line with the date. However, the “home” button looks like a tab (but acts like a button)5 Menu: “My communities” appears to go too a very different interface6 Chat: can change chat to Global and then click on blue icon for large chat window, but this opens asLocal, with the tiny window still set to Global7 “XML pretty display” (e.g. Knowledge / Forum): this shows the same information using a differentinterface. This could cause confusion. Also, selecting “Categories” seems to use a third interface (ifDel 4.4: AtGentive Final Evaluation Report page 18