Deliverable 4.4 - INSEAD CALT

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DescriptionAtGentive IST-4-027529-STP - Attentive Agents for Collaborative Learners6.4.7 AtGentNetAtGentNet is a platform aimed at supporting the online interaction of groups of peopleengaged in an offline training programme in which they can only meet physically duringshort periods of time (a few days every several weeks). In particular, AtGentNet aims tohelp this group stay “in touch” while they are physically dispersed, and to contribute tohelping them know more about each other, stimulate their interaction and knowledgeexchange about the programme, and keep them motivated.Implementability:The AtGentNet system is currently in use and fully implemented.Practicality:The system is Web based and therefore accessible from all over the world.Limitations:There are a few design limitations which were identified during Heuristic Evaluationwhich are due to be corrected in the subsequent version of AtGentNet. In addition,further work is indicated in assessing the trade-off between perception and informationoverload.Note: AtGentNet is not open source.Description6.4.8 Results of pilotsThe results of pilots report experiences gained from the two deployments of AtGentiveenabledsystems. In AtGentSchool, an existing commercial e-learning platform wasextended with attention management features and deployed in Czech schools. InAtGentNet, en existing e-learning portal was augmented with attention managementfeatures and deployed for virtual training of business managers. The both pilots used acombination of questionnaires, interviews, and transaction logs to record the userfeedback and system usage.See also deliverable D2.3 – “Specification of the approach and mechanisms forvalidating and improving the user interaction”, deliverable D5.1 – “Specification of theimplementation of the pilots”, and Sections 4.2 and 4.3 of this report.ImplementabilityThe pilot results can be implemented in general as “know-how” for organising a pilot forany educational software. This can communicate how a pilot works what may beimportant for both software providers and users.AtGentSchool may serve as a case study, to be shown to schools reluctant to join anyresearch project and fearing that the school / student life will be adversely affected. Thepilot itself showed that none of those was true. Results also showed how differentlychildren respond to software depending on how much they were used to working witheducational software before. Deliverable 5.2 includes a description of the preparatoryphase: the number of meetings to be carried out (including their content) before theactual pilot starts and also lists all the small obstacles coming along with a pilot executionwithin an everyday school life. In addition, the level of understanding of the software byteachers has an influence on pilot results.Del 4.4: AtGentive Final Evaluation Report page 86
AtGentive IST-4-027529-STP - Attentive Agents for Collaborative LearnersThe experiences gained from the pilots also provide academic and commercialresearchers with knowledge about the challenges in piloting complex educationalsoftware systems remotely in an international, multi-cultural setting.Integratability:If the results were to be put in a form of manual or “a case study” they could beintegrated into any document.Practicality:The results create a very practical document for research projects and pilots in this area.The report on the results of pilots is written to be understandable by anyone familiar withthe problem domain. Very often projects include only a few lines on pilots (length, time,involvement of teachers / students) and only very general guidance on how to carry it outand the critical do’s and don’ts.Limitations:Some of the knowledge gained from the pilot experiments may be culture - or country -specific. However, the pilot results are potentially beneficial to all developers ofeducational software at a general level.Description6.4.9 Physiological experiment resultsFour separate experiments are described – see Section 5 of this report.ImplementabilityThe results of the experiment offer us valuable information on the effects that gestureandexpression-based cues of an embodied agent have on a user’s attention and, byextension, learning performance. This information can be used to enhance the usabilityand role of agents in various applications and environment that involve the guidance ofattention.Integratability:Although the experiment was conducted with the Cantoche agent, the results canpotentially be extended to other similar humanlike embodied agent with similarcapabilities to gesture.Practicality:The results of the experiments provide a solid basis for further experiments in this area.On their own, they provide an interesting point of view into understanding human-agentinteraction.Limitations:The situations investigated only represent a part of the agent’s capabilities for attentionguidance. Furthermore, visual attention will also be affected by things as interfaceelements, usability of the system, the user’s interests and level of skill.Description6.4.10 Publications – papers / web siteAppendix 7 contains a full list of AtGentive-related publications, as at this report’s date.Del 4.4: AtGentive Final Evaluation Report page 87
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Deliverable 4.4 - INSEAD CALT

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