CCTNS RFP FOR SI VOL III.pdf - National Crime Records Bureau

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Crime & Criminals Tracking Network and Systems ProjectSikkim PoliceSlNoSpecificationthe network layer.49Automatic discovery and monitoring of the web applicationenvironment50 Ability to monitor applications with a dashboard.51Ability to expose performance of individual SQL statements withinproblem transactions52Monitoring of third-party applications without any source codechange requirements.53Proactive monitoring of all end user transactions; detecting failedtransactions; gathering evidence necessary for problem diagnose.54Storage of historical data is for problem diagnosis, trend analysisetc.55 Monitoring of application performance based on transaction type56 Ability to identify the potential cause of memory leaks.Reporting57 Should able to generate reports on predefined / customized hours.58Should be able to present the reports through web and alsogenerate ―pdf‖ / CSV / reports of the same.Should provide user flexibility to create his /or her custom reports59 on the basis of time duration, group of elements, custom elementsetc.60Should provide information regarding interface utilization and errorstatistics for physical and logical links.61Should create historical performance and trend analysis forcapacity planning.62Should be capable to send the reports through e-mail to predefineduser with pre-defined interval.63Should have capability to exclude the planned-downtimes ordowntime outside SLA.64 Should be able to generate all sorts of SLA Reports.Should be able to generate web-based reports, historical data for65 the systems and network devices and Near Real Time reports on66the local management console.Should be able to generate the reports for Server, Application,infrastructure services and Network devices in DC/DRenvironment.Availability Reports67 Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis68 Trend Report69 Custom report70 MTBF and MTTR reportsPerformance Reports71 Device Performance – CPU and Memory utilized72 Interface errors73 Server and Infrastructure service statistics74 Trend report based on Historical Information75 Custom report76 SLA Reporting77 Computation of SLA for entire DC/DR Infrastructure78 Automated Daily, Weekly, Monthly, Quarterly and Yearly SLAComplied(Y/N)Value Add (Ifany)/RemarksVolume III Request for Proposal for Selection of System Integrator Page 104 of 132
Crime & Criminals Tracking Network and Systems ProjectSikkim PoliceSlNoSpecificationreportsData Collection79 For reporting, required RDBMS to be provided with all licenses.80Should have sufficient Storage capacity should to support allreporting data for 5 Years of DC/DR operation.Integration81Should be able to receive and process SNMP traps frominfrastructure components such as router, switch, servers etc.82 Should be able integrate with Helpdesk system for incidents.83Should be able to send e-mail or Mobile –SMS to pre-definedusers for pre-defined faults.84Should trigger automated actions based on incoming events /traps. These actions can be automated scripts/batch files.Network ManagementThe Network Management function must monitor performance85 across heterogeneous networks from one end of the enterprise tothe other.86It should proactively analyze problems to improve networkperformance.87The Network Management function should create a graphicaldisplay of all discovered resources.The Network Management function should have extensive88 reporting facility, providing the ability to format and present data ina graphical and tabular displayThe Network Management function should collect and analyze thedata. Once collected, it should automatically store data gathered89 by the NMS system in a database. This enterprise-wide datashould be easily accessed from a central location and used tohelp with capacity planning, reporting and analysis.The Network Management function should also provide90information on performance of Ethernet segments, includingcapacity utilization and error statistics for the segment, WAN linksand routers.Alerts should be shown on the Event Management map when91thresholds are exceeded and should subsequently be able toinform Network Operations Center (NOC) and notify concernedauthority using different methods such as pagers, emails, etc.It should be able to automatically generate a notification in the92 event of a link failure to ensure proper handling of link relatedissues.The Systems and Distributed Monitoring (Operating Systems) ofEMS should be able to monitor:Processors: Each processor in the system should bemonitored for CPU utilization. Current utilization should becompared against user-specified warning and critical93 thresholds.File Systems: Each file system should be monitored forthe amount of file system space used, which is comparedto user-defined warning and critical thresholds.Log Files: Logs should be monitored to detect faults in theoperating system, the communication subsystem and inComplied(Y/N)Value Add (Ifany)/RemarksVolume III Request for Proposal for Selection of System Integrator Page 105 of 132
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