CCTNS RFP FOR SI VOL III.pdf - National Crime Records Bureau

Crime & Criminals Tracking Network and Systems ProjectSikkim Police2. Go-Live in the Phase requires Completion and Acceptance of the following activities all 100%of the Police Stations / Higher Offices in each of the Districts targeted under the Phase• SRS, design documents, test cases and test plan• Data Migration / Digitization• Capacity Building Program covering the targeted personnel• Change Management Initiatives covering the targeted personnel• Site Preparation• Delivery and Commissioning of Client Side Infrastructure• Networking• Commission of the Configured, Customized, and Extended CAS (State)• The PS / HO have completely migrated to the new application and the police station andthe higher offices‘ personnel are successfully conducting the intended functions throughthe application• User Acceptance Testing• Successful operations of system as desired by the Sikkim PolicePlease note:‣ The above payments are subject to meeting of SLA‘s failing which the appropriatedeductions as mentioned in the SLA section of Vol. 1 of this RFP‣ All the hardware proposed under this project should be along with an AMC for 5 yearspost Successful Go-Live of the project‣ The successful bidder will also be responsible to maintain the AMC for the existinghardware that bidder will use during the implementation of this project.‣ The payment against the hardware will be made on the basis of the actual quantity of theitems procured. CLIENT will have the right for reduction / addition in the quantityproposed. Any payments will be done on the basis of the unit rates quoted by the bidderin the Commercial bid.‣ The cost for the manpower will also be done on the actual basis i.e. category of themanpower deployed and the period of deployment.‣ For the payment purposes, price reduction shall be applied on pro rata basis on all head,sub heads and items of the commercial bid.‣ Any fluctuation in prices due to inflation, tax regulations, will be borne by the bidder andnot be passed on to CLIENT‣ Whenever the penalty is levied on System Integrator for failing to meet the required SLA,the half year installment shall be paid and the penalty (if any) will be adjusted in thesubsequent half yearly installment (s)‣ Any delay on account of CLIENT officials (and not attributable to the SI) shall not betaken into account while computing adherence to service levels for the SI. While CLIENTVolume III Request for Proposal for Selection of System Integrator Page 54 of 132