CCTNS RFP FOR SI VOL III.pdf - National Crime Records Bureau

Crime & Criminals Tracking Network and Systems ProjectSikkim Police3.4.8 Records and InformationFor the purposes of audit in accordance with this Schedule, the System Integrator shall maintaintrue and accurate records in connection with the provision of the services and the SystemIntegrator shall handover all the relevant records and documents upon the termination or expiry ofthe MSA.3.5 Schedule – V: Governance Schedule3.5.1 PurposeThe purpose of this Schedule is to:(i)(ii)(iii)(iv)(v)(vi)(vii)establish and maintain the formal and informal processes for managing therelationship between the CLIENT and the System Integrator (including theoutputs from other Schedules to this Agreement;define the principles that both Parties wish to follow to ensure the delivery of theServices;ensure the continued alignment of the interests of the Parties;ensure that the relationship is maintained at the correct level within each Party;create the flexibility to revise and maintain the relationship and this Agreementduring the Term;set out the procedure for escalating disagreements; andenable contract administration and performance management.3.5.2 Governance Structure(a)(b)(c)(d)Project Managers: The relationship under this Agreement will be managed by theProject Managers appointed by each Party, who will provide the interface betweenthe executive management of the respective Parties.Project Implementation Unit (PIU): In addition the Governance Structure definedin the RFP Volume I, Within 7 days following the Effective Date, CLIENT or itsnominated agencies and the System Integrator shall form a joint ProjectImplementation Unit comprising of members from each party, and each partyshall appoint a Project Manager. In the event that either Party wishes tosubstitute its Project Manager it will do so in manner in which the originalappointment is made and notify the other Party of such substitution as soon asreasonably practicable but at the latest within 7 days of the substitution.The Project Managers shall have responsibility for maintaining the interface andcommunication between the Parties.The PIU will meet formally on a fortnightly / monthly / quarterly, as required, basisat a time and location to be agreed between them. These meetings will cover, as aminimum, the following agenda items: (i) consideration of Quarterly PerformanceReports; (ii) consideration of matters arising out of the Change Control Schedule;(iii) issues escalated in accordance with the escalation procedure as set out inthe Governance Schedule; (iv) matters to be brought before the PIU inaccordance with the MSA and the Schedules; (v) any matter brought before theVolume III Request for Proposal for Selection of System Integrator Page 51 of 132