developing a model for integrating safety, quality and productivity in ...

achieved, with the highest quality, with no accidents. In other words, integrationbetween safety, quality and productivity would stand for the success of anyconstruction project.Hoffman and Mehra (1999) reviewed and summarized the emphasis of experts put onmanagement relationship between quality and productivity (Table 3) which opens thedoor for establishing a TQM program prior to embarking on a journey of improvingproductivity.Table 3: Quality-productivity relationships as per various authors (Hoffman and Mehra, 1999)AuthorRelationshipDemingCrosbyJuranGarvinQuality means improved productivityQuality means improved operating measuresQuality means preventionPrevention implies improved productivityAnalytical tools improve qualityImproved quality means improved productivityQuality and productivity have similar roots:Both rely on reduction of disruptions and rework, improvement towork processes, and a well-trained workforceQuality and productivity reflect how workers feel about their jobsProductivity and quality are positively related37