e r 2 - Umgeni Water

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Chapter| Introduction and StrategyStrategicObjectiveUmgeni WaterOutcomeExplanation ofOutcomeDevelopmental and Environmental Perspective7. Contribute todevelopmentalagenda and thesocial economy8. Contribute tothe greeneconomyCommunityandEnvironmentalSustainabilityCommunityandEnvironmentalSustainabilityUmgeni Water achievesCommunity andEnvironmentalSustainability when it isexplicitly cognisant of andattentive to the impacts ithas on current and futurecommunity sustainability,supports socio-economicdevelopment, andmanages its operations,infrastructure, andinvestments to protect,restore, and enhance thenatural environment,whilst using energy andother natural resourcesefficiently.Community andEnvironmentalSustainabilityOrganisational Learning and Growth Perspective9. MaintainStrategicEffectiveness10. EnsureFunctionalExcellence11. EnsureOperationalCompetenceLeadership andEmployeeDevelopmentLeadership andEmployeeDevelopmentOperationalResiliencyKey PerformanceIndicator11. Number of jobs createdthrough infrastructureand other programmes*12. The extent to which thereis use of preferentiallyprocured suppliers,cooperatives, NGOs orcharities.*13. The extent to whichsupport is provided tovulnerablemunicipalities.*14. Number ofenvironmentalsustainability initiatives.*Leadership and Employee 15. The extent to which theDevelopment is achieved organisation provideswhen Umgeni Water is a leadership and influencesparticipatory, collaborative the water sector.organisation dedicated tocontinual learning andimprovement, recruits andretains a workforce that iscompetent, motivated,adaptive and works safely,ensures institutionalknowledge is retained andimproved; providesopportunities forprofessional andleadership development,and creates an integratedand well-coordinatedsenior leadership team.Leadership and EmployeeDevelopmentUmgeni Water hasOperational Resiliency,when it’s leadership andstaff work together toanticipate and avoidproblems and proactively16. Per cent retention anddevelopment of core anddistinctive competencies.17. Number of systems andprocesses that enableimplementation ofstrategy.Page 16 Umgeni Water Five-Year Business Plan | 2011/2012 to 2015/2016Reference to GovernmentOutcome and ExecutiveAuthority (EA) OutputOutcome 4: EmploymentIndirectly Contribute to Output 7Expansion of the extendedpublic works programmeOutcome 9 Local GovernmentEA Contributes to Output 2:Improved access to basicservices.(Sub-outputs: Support the deliveryof bulk and reticulationinfrastructure following adifferentiated approach. Bulkinfrastructure fund)Outcome 7: Rural DevelopmentContribute to Outcome 3 Accessto rural services (Sub-outputs:improved access to services)Outcome 10: EnvironmentLead Output 2 Reducedgreenhouse gas emissions,climate change and improved airquality.(Sub-outputs: Energy efficiency,adapting to the impacts of climatechange, reduction of carbonemissions, renewable energy)Outcome 10: EnvironmentLead Output 1 Enhanced qualityand quantity of water resources(Sub-output: Water demandmanagement)
| Introduction andd StrategyChapterStrategicObjectiveUmgeni WaterOutcomeOperationalOptimisationExplanation ofKey PerformanceOutcomeIndicatoridentify,assess,andestablishtolerance levelsfor, and proactivelyand deffectively managesa fullrange ofbusiness risks,consistent with industryytrends and systemreliabilitygoals.Operational18. Per centincrease inOptimisation, has beennutilisation ofachievedwhen Umgeniorganisational resourcesWater has on-going,(more balanceduse).timely, cost-effectiveandsustainableeperformanceimprovements inall facetsof itsoperations, minimisesresourceuse, loss, andimpactsfromday-to-dayyoperations and maintainsawareness of informationand operationaltechnology deveelopmentsto anticipateandsupporttimely adoption ofreliable,improvements.Reference too GovernmentOutcome and ExecutiveAuthority(EA)OutputUmgeni Water Five-YearBusinessPlan | 2011/20122 too 2015/201617Page 1
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Page 4 and 5: Chapter| Table of ContentsPage 2 Um
Page 6: Chapter| Foreword by the ChiefExecu
Page 9 and 10: | Introduction and Strategy Chapter
Page 11 and 12: | Introduction and Strategy Chapter
Page 13 and 14: | Introduction andd StrategyChapter
Page 15 and 16: | Introduction andd StrategyChapter
Page 17: | Introduction and Strategy Chapter
Page 21 and 22: | Policy StatementChapterChapter 3.
Page 23 and 24: | Directivesby thee MiniisterChapte
Page 25 and 26: For thee strategicobjective ‘excc
Page 27 and 28: | Self-Appraisal Chaptero The proje
Page 29 and 30: | Participation inCompaniesChapterC
Page 31 and 32: | Water ResourcesChapterChapter 7.W
Page 33 and 34: | Water Resources Chapter7.2 Water
Page 35 and 36: 7.4 Water Demands, Planned Developm
Page 37 and 38: | Water Resources ChapterFigure 7.1
Page 39 and 40: | Water Resources Chapterconstructi
Page 41 and 42: | Water ResourcesChapterandSouthCoa
Page 43 and 44: | BulkPotable WaterSupply PlanChapt
Page 45 and 46: | BulkPotable Waterr Supply PlanCha
Page 47 and 48: | Bulk Potable Water Supply Plan Ch
Page 51 and 52: 8.4.2 Bulk Water Supply Infrastruct
Page 59 and 60: | Bulk Wastewater Treatment andd Di
Page 61 and 62: | RetailSupplyChapterChapter 10.Ret
Page 63 and 64: | OtheOer Activitiess (Sectionn 30)
Page 65 and 66: | Other Activities (Section 30) Cha
Page 67 and 68: | HumanResources PlanChapterChapter
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| HumanResources PlanChapterFigure1
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| Human Resources Plan ChapterThe s
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| HumanResources PlanChapter12.7Gov
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| Environmental ManaMagementt Progr
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| Environmental Management Programm
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| Waterr Conservationandd Demand Ma
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C1InpvGmeTwaacTcD2Ft2UwmUpC15npevoG
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| Financial Plan Chapter15.2.2 Staf
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| Financial Plan Chapter15.2.4 Raw
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SalTabCusteTheMsunuMguSizaUguiLemSi
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| Financial Plan Chapter15.4 Tariff
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| Financial Plan Chapter15.5 Subsid
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| Financial Plan Chapter15.7 Challe
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Table 15.12: Umgeni Water Income St
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| Financial Plan ChapterTable 15.14
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Table 15.18: Umgeni Water Cash Flow
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Table 15.20: Msinsi Holdings Balanc
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Table 15.22: Umgeni Water Services
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Table 15.26: Group Cash Flow Statem
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| Financial Plan Chapter15.9 Capita
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| Financial PlanChapterFigure 15. .
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| Financial Plan ChapterProject Cat
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| Financial PlanChapterTable 15.31:
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Table 15.34: Rural Project Evaluati
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| Financial Plan ChapterProject Cat
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| Financial PlanChapterFigure15.8:
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| Debt Management and Funding Requi
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| Debt Management and Funding Requi
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| DebtManagement andd Fundingg Requ
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16.1.6 Debt Curve| Debt Management
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| DebtManagement andd Fundingg Requ
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| Materiality and significance fram
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| Financial Ratios ChapterChapter 1
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Table 18.2: Group Financial Ratios|
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| Self-Evaluation Staatement onFina
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| Self-Evaluation Statement on Fina
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| Bank Accounts Chapter19.7 Analysi
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| Analysis of o RiskRksChapterChapt
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| Analysis of Risks Chapter# Risk a
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| Organisational Scorecard: Key Per
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| DeclarationChapterChapter 23.Decl
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