e r 2 - Umgeni Water

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| Table of Contents ChapterTable of ContentsPageChapter 1. Foreword by the Chief Executive 3Chapter 2. Introduction and Strategy 5Chapter 3. Policy Statement 19Chapter 4. Directives by the Minister 21Chapter 5. Self-Appraisal 23Chapter 6. Participation in Companies 27Chapter 7. Water Resources 29Chapter 8. Bulk Potable Water Supply Plan 41Chapter 9. Bulk Wastewater Treatment and Disposal 57Chapter 10. Retail Supply 59Chapter 11. Other Activities (Section 30) 61Chapter 12. Human Resources Plan 65Chapter 13. Environmental Management Programmes and Plans 73Chapter 14. Water Conservation and Demand Management Plan 77Chapter 15. Financial Plan 79Chapter 16. Debt Management and Funding Requirements 122Chapter 17. Materiality and Significance Framework 132Chapter 18. Financial Ratios 135Chapter 19. Self-Evaluation Statement on Financial Viability 139Chapter 20. Bank Accounts 148Chapter 21. Analysis of Risk 149Chapter 22. Organisational Scorecard 153Chapter 23. Declaration 163Umgeni Water Five-Year Business Plan | 2011/2012 to 2015/2016 Page 1
Page 1: WF2WaFiv20atev01er fUve11forUe-Y1/r
Page 5 and 6: | Forewordby theChiefExecutiveChapt
Page 8 and 9: Chapter| Introduction and Strategy2
Page 10 and 11: Chapter| Introduction and Strategy
Page 12 and 13: Chapter| Introduction andd Strategy
Page 18 and 19: Chapter| Introduction and StrategyS
Page 20 and 21: Chapter| Introduction and StrategyP
Page 22 and 23: Chapter| Policy StatementPage 20 Um
Page 24 and 25: Chapter| Directives by the Minister
Page 26 and 27: Chapter| Self-Appraisal5.1.5 For th
Page 28 and 29: Chapter| Self-AppraisalPage 26 Umge
Page 30 and 31: Chapter| Participation in Companies
Page 32 and 33: Chapter| Water Resources7.1.4 Water
Page 34 and 35: Chapter| Water Resources7.3 Water U
Page 36 and 37: Chapter| Water Resources7.4.1 Mgeni
Page 38 and 39: Chapter| Water ResourcesRaising of
Page 40 and 41: Chapter| Water ResourcesLower Mkoma
Page 42 and 43: Chapter| Water ResoRourcessSeveralo
Page 44 and 45: Chapter| Bulk Potable Water Supply
Page 52 and 53:
Chapter| Bulk Potable Water Supply
Page 54 and 55:
Page 56 and 57:
Page 58 and 59:
Page 60 and 61:
Chapter| Bulk Wastewater Treatment
Page 62 and 63:
Chapter| Retail SupplyPage 60 Umgen
Page 64 and 65:
Chapter| Other Activities (Se(ectio
Page 66 and 67:
Chapter| Other Activities (Se(ectio
Page 68 and 69:
Chapter| Human Resources PlanTable
Page 70 and 71:
Chapter| Human Resources Plan12.3.1
Page 72 and 73:
Chapter| Human Resources Plan12.5 H
Page 74 and 75:
Chapter| Human Resources PlanPage 7
Page 76 and 77:
Chapter| Environmental Management P
Page 78 and 79:
Chapter| Environmental Management P
Page 80 and 81:
Chapter| Water ConsCservationn and
Page 82 and 83:
Chapter| Financial Plan15.2 Financi
Page 84 and 85:
Chapter| Financial Plan15.2.3 Opera
Page 86 and 87:
Chapter| Financial Plan15.3 Water S
Page 88 and 89:
Chapter| Financial PlanVolume Trend
Page 90 and 91:
| Financial Plan ChapterTable 15.9:
Page 92 and 93:
Chapter| Financial Plan15.6 Subsidi
Page 94 and 95:
Chapter| Financial Plan15.8 Financi
Page 96 and 97:
Table 15.13: Income Statement Bulk
Page 98 and 99:
Table 15.15: Income Statement Other
Page 100 and 101:
| Financial Plan ChapterTable 15.17
Page 102 and 103:
Table 15.19: Msinsi Holdings Income
Page 104 and 105:
Table 15.21: Msinsi Holdings Cash F
Page 106 and 107:
Table 15.23: Umgeni Water Services
Page 108 and 109:
Table 15.25: Group Balance Sheet| F
Page 110 and 111:
Table 15.27: Segmental Report| Fina
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
Page 118 and 119:
| Financial Plan ChapterDelivery an
Page 120 and 121:
Table 15.36: Summary of Major Movem
Page 122 and 123:
Figure 15.7: Thirty-Year Capital Ex
Page 124 and 125:
Chapter| DebtManagementandd Funding
Page 126 and 127:
Chapter| Debt Management and Fundin
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
Page 134 and 135:
Chapter| Materialityy and signsnifi
Page 136 and 137:
Chapter| Materiality and significan
Page 138 and 139:
| Financial Ratios ChapterUMGENI WA
Page 140 and 141:
| Financial Ratios ChapterGroup Fin
Page 142 and 143:
Chapter| Self-Evaluation Statement
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Chapter| Bank AccountsChapter 20.Ba
Page 152 and 153:
Chapter| Analysiss off RiskssFiguFu
Page 154 and 155:
Chapter| Analysiss off Riskss21.3Fr
Page 156 and 157:
| Organisational Scorecard: Key Per
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166:
Umgeni WateerPOO Box B 9Pietermarit
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