e r 2 - Umgeni Water

| Forewordby theChiefExecutiveChapterChapter 1.ForewordbytheChiefExecutiveThis Five-Year Businesss Plan,coveringg the period1 JulyJy 2011to 30 June2016,seeksto comply withh therequirementsof theWaterServicesActt (Act 108of 1997),PublicFinance ManagementActt (Act 1 of1999)), andassociatedregulationsandd prescribedguidelines issuedby theDepaDartment of WaterAffairss andNationalTreasury.Underpinningthee businessplanare:• The February 2011State of o the NationAddress,• The February 2011National BudgetSpeech,• The State of WaterAccesss andStrategicObjectives for Waterin KwaZulu-Natal,ass per theKZNDepartmentof Co-operativeGovernanceandd Traditional Affairsoutcomess from its DecDember2010 WaterSummit,and• OutcOcomesof Governmentand pertinentOutputs cascadingto theExecEcutiveThe Twelvee StrategicAuthorityy (the Minister of Water and Environmental Affairs,Edna Molewa), in which water isembeddedas a strategic catalystfor development, criticalto achievementt of government’’s economic growthpathobjectives.Insupportof this, , theBoardd ofUmgeniWaterhass articulated thestrategiess to be achieved,withinn thecontextofUmgeniWater’s mandate.This businesss plan seeks to respondd to thee organisation’s strategiesthrough targtgetingthe inputs,activities andd outputs to t progressively realise the t tenn organisational outcomesof:1. Productt (Bulkk Waterr and Wastewater)Quality,2. Customer Satisfaction,3. Infrastructuree Stability,4. Water ResRourcesAdequacy,5. Stakeholder Understanding and a Support,6. Financial Viability,7. Community andEnvironmental Sustainability,8. Leadershipp and EmployeeDevelopment,9. Operational Resiliency,, and10. Operational Optimisation..Cognisantof customer water demandsin the context of a developmental state, thisbusinessplan identifies theplannedandfunded infrastructuree requiredd too supportt economic growthandenhancerurallivelihoods,committinga total of3.44 billionrand,whichwill bee spenton: :•Economic growth: R 1,524 million;•Enhancingrural livelihoods:: R 1,138 milliomon;•Upgradingandd rehabilitation of infrastructure:R528 million.Overall,theinfrastructuredevelopmentt programmee strives too ensure theorganisation’’s infrastructureis stableandprovidesreliable andsafe bulkbk potablewaterr supply to customersand vulnerablecommunities, whilstensuringwastewater discharges comcmplyy with environmental requirements.UmgeniWaterwill continuee to provide on-going supportt to municipalities,such as, ass ann implementing agent forthe Greater Mbizanaa RegionalBulk Water SupplyScheme,providingoperations supportt forr the bulkdistributionsystemin King SabataDalindyeboLocalMunicipalityandd Nyandeni Local Municipality to t supportthe waterservicesturnaround strategy inORR Tambo DistrictMunicipality..Umgeni Water Five-YearBusinessPlan | 2011/20122 too 2015/2016Page3