amarillo chamber of commerce - HPN Books

Many people do not hear about AuctionSystems of Amarillo until they need them.The company, owned by Doug and KayOwens since 1978, serves as a vehicleliquidation facility for insurance companies,rental car agencies, and lending institutions.When a vehicle is involved in an accidentand the owner’s insurance company totalsthe vehicle, the vehicle’s next stop is oftenthe back lot at Auction Systems of Amarillo.Various lending institutions remarketrepossessed vehicles through their auctionprocess as do rental car agencies when fleetsare updated.The company, formerly known as AmarilloSalvage Pool, has locations in Lubbock,Abilene, and Wichita Falls in addition tothe Amarillo facility. The company currentlyemploys twenty-nine people includingten in Amarillo. Several family membersare on staff with the company in Amarilloand Lubbock.The vehicle liquidation process starts whenthe vehicle owner confirms to AuctionSystems of Amarillo that the vehicle is to bereleased from a towing company, body shop,or home. The vehicle is then picked up, takento the Auction Systems lot, inspected, andcleaned out. The cleaning process isthoroughly and carefully done to insure allpersonal items like receipts are returned tothe previous owner; privacy concerns areparamount. Discretion and compassion aftertraumatic automobile accidents where seriousinjury or death has occurred is an importantpart of their service. When necessary, theypack and ship possessions left in vehicles toprevious owners who are unable to retrievethem in person. They also help smooth theprocess by guiding the previous ownersthrough the paperwork tangle of chores liketransferring title.The staff at Auction Systems of Amarilloare experts at handling documents and thered tape involved in liquidating vehicles. Afterprevious owners release their vehicles, thestaff works with the state of registration toobtain appropriate titles for their clients.Different types of titles like salvage titles, nonrepairabletitles, or dismantler titles determinethe status of the car and who can purchaseAUCTION SYSTEMS OF AMARILLOthem at auction. The auctions are held atthe Auction Systems of Amarillo facilityand online at www.texassalvagepools.com.The auctions are limited to licensedautomobile dealer recyclers.Auction Systems of Amarillo is proud to befamily owned and operated. They are happyto provide compassionate, confidential serviceto customers who have been inconveniencedor traumatized. Their hometown, efficientservice also helps them retain their insuranceand lender client base. They feel being locallyowned is the key to their success and growth.They also believe being locally owned is agood reason to take part in the Shop Localproject and they are supporters of theAmarillo Chamber of Commerce, Center Cityand other civic organizations.THE MARKETPLACE255