Annual Report 2008-2009 - Department of Transport

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14 Report on Operations Agency Performance The Report on Operations outlines all Department achievements during the 2008-09 financial year. Achievements described in this section are structured by the whole-of-government goal that they primarily relate to and small notations highlight when items relate to multiple goals.
Goal 1 Outcomes-based Service Delivery Greater focus on achieving results in key service delivery areas for the benefit of all Western Australians. Improved metropolitan taxi service The metropolitan taxi industry has improved its performance by increasing the number of ‘jobs covered’ across the Perth Metropolitan area. This has resulted in an increase in the taxi jobs picked up following a telephone request to a taxi company during Friday and Saturday night peak times from 96.1 per cent in March 2008 to 97.8 per cent in March 2009. This is the highest level of performance attained by the industry since performance standards were introduced in 2000. More than 11 million passengers per year use taxis. Service levels during non-peak times have also improved – 97.1 per cent in March 2008 to 98.8 per cent in March 2009. The following tables show these improvements over the last 12 months. www.transport.wa.gov.au/taxis ‘Jobs covered’ – Total June 2008 to March 2009 Time period June 2008 September 2008 Quarter December 2008 March 2009 Four quarter average Peak 95.8% 96.4% 96.1% 97.8% 96.5% Off-peak 97.8% 98.3% 98.2% 98.8% 98.3% ‘Jobs-covered’ – Total June 2007 to March 2008 Time period June 2007 September 2007 Quarter December 2007 March 2008 Four quarter average Peak 95.0% 93.8% 93.4% 96.1% 94.6% Off-peak 97.8% 97.1% 95.9% 97.1% 97.0% Goal 1 15
Page 2 and 3: DPI Annual Report 2008-09 Our Purpo
Page 4 and 5: 2 Statement of Compliance with the
Page 6 and 7: 4 Executive Summary The Department
Page 8 and 9: 6 Executive Summary Passenger Servi
Page 10 and 11: 8 Financial Summary In 2008-09, the
Page 12 and 13: 10 Operational Structure Roles and
Page 14 and 15: 12 Legislation priorities During 20
Page 18 and 19: 16 Taxi rank marshals Experience in
Page 20 and 21: 18 Taxi fare model review In Septem
Page 22 and 23: 20 Additional boat pen facilities a
Page 24 and 25: 22 Recreational Boating Facilities
Page 26 and 27: 24 New boat pens at Exmouth and Ger
Page 28 and 29: 26 Marine safety integrated data co
Page 30 and 31: 28 Model rail safety legislation Th
Page 32 and 33: 30 Road safety The Department, thro
Page 34 and 35: 32 Review of Western Australian por
Page 36 and 37: 34 National transport reform agenda
Page 38 and 39: 36 Freight and Logistics Council of
Page 40 and 41: 38 Cycle Instead The Department con
Page 42 and 43: 40 Industrial buffers On behalf of
Page 44 and 45: 42 Oakajee port and rail infrastruc
Page 46 and 47: 44 Fremantle Harbours policy In rec
Page 48 and 49: 46 CETO Wave Energy project The Dep
Page 50 and 51: 48 Gnangara sustainability strategy
Page 52 and 53: 50 Indigenous Pastoral Enterprise D
Page 54 and 55: 52 Building a Better Planning Syste
Page 56 and 57: 54 Stirling City Centre In November
Page 58 and 59: 56 Murdoch activity centre The Depa
Page 60 and 61: 58 Significant Issues and Trends Gl
Page 62 and 63: 60 Disclosures and Legal Compliance
Page 64 and 65: 62 Disclosures and Legal Compliance
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64 Disclosures and Legal Compliance
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80 Financial Statements Financial S
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82 Financial Statements Certificati
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84 Balance Sheet As at 30 June 2009
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86 Cash Flow Statement For the year
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88 Schedule of Assets and Liabiliti
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90 Notes to the financial statement
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92 Net appropriation determination
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94 (i) Intangible assets Capitalisa
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96 (r) Receivables Receivables are
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98 (w) Resources received free of c
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100 5 Employee benefits expense 200
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102 11 Other expenses 2009 2008 $ 0
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104 16 Income from State Government
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106 20 Receivables 2009 2008 $ 000
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108 Reconciliations of the carrying
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110 25 Intangible assets 2009 2008
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112 29 Provisions (continued) 2009
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114 32 Notes to the Cash Flow State
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116 34 Commitments (continued) (c)
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118 37 Explanatory statement Signif
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120 37 Explanatory statement (conti
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128 (vii) Authorisations to expend
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130 38 Financial instruments (conti
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132 38 Financial instruments (conti
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134 2009 2008 $ 000 $ 000 42 Specia
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136 42 Special purpose accounts (co
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138 42 Special purpose accounts (co
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140 45 Administered expenses and in
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142 46 Administered assets and liab
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144 Key Performance Indicators Key
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146 Key Performance Indicators Depa
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148 Key Performance Indicators Effe
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154 Key Performance Indicators Key
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156 Key Performance Indicators Time
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158 Key Performance Indicators DPI
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160 Key Performance Indicators Effi
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170 Key Performance Indicators Effi
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178 Key Performance Indicators Area
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180 Office Locations Metropolitan o
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182 Licensing and Vehicle Examinati
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Annual Report 2008-2009 - Department of Transport

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