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Annual Report 2008-2009 - Department of Transport

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Requirement 3:<br />

The efficiency and effectiveness <strong>of</strong> the recordkeeping<br />

training program is reviewed from time-to-time.<br />

The online Recordkeeping Awareness Training was made mandatory for all<br />

staff in <strong>2008</strong>. Training assessment is integrated into the package and feedback<br />

from staff who have completed the course is reviewed and responded to.<br />

For <strong>Department</strong>-specific information regarding processes, staff are referred<br />

to the Intranet. Content is reviewed periodically to ensure it reflects current<br />

operational and administrative practices and processes.<br />

A comprehensive training package in the use <strong>of</strong> the Objective Electronic<br />

Document and Records Management System is available and all staff must<br />

attend 3.5 hours <strong>of</strong> hands-on training in document management and a 1.5<br />

hour presentation on email management. Follow-up assistance is through<br />

a roaming training and support <strong>of</strong>ficer. There is additional training available<br />

in searching and security and quick reference guides available through the<br />

intranet to assist staff.<br />

Requirement 4:<br />

The organisation’s induction program addresses employee<br />

roles and responsibilities in regard to their compliance with<br />

the organisation’s recordkeeping plan.<br />

A presentation on recordkeeping is included in the <strong>Department</strong>’s induction<br />

program, which advises employees <strong>of</strong> their roles and responsibilities in<br />

creating, managing and maintaining government records. All new staff are<br />

expected to complete the online Recordkeeping Awareness Training which<br />

covers roles and responsibilities in regard to recordkeeping and compliance<br />

with the Recordkeeping Plan. Additionally, there is a brochure available on<br />

Recordkeeping: Your Responsibilities included in a series <strong>of</strong> information<br />

brochures designed to assist staff in dealing with different aspects <strong>of</strong><br />

recordkeeping. New staff are also required to undertake training in the use<br />

<strong>of</strong> the Objective Electronic Document and Records Management System.<br />

Disclosures and Legal Compliance<br />

Information systems<br />

As part <strong>of</strong> its responsibilities under the State Records Act, the <strong>Department</strong><br />

has transferred data held on its three legacy recordkeeping systems to its<br />

new Electronic Document and Records Management System (EDRMS).<br />

The EDRMS allows the Agency to deal with digital as well as paper records<br />

within an integrated environment. Rollout <strong>of</strong> the system to all staff is near<br />

to completion.<br />

Reconciliation Action Plan<br />

In September <strong>2008</strong>, the <strong>Department</strong> established a Reconciliation Action<br />

Plan (RAP) Working Group to lead the development and deployment <strong>of</strong> the<br />

<strong>Department</strong>’s first RAP.<br />

The RAP Working Group developed the RAP in consultation with staff across<br />

all areas <strong>of</strong> the <strong>Department</strong> and identified reconciliation initiatives in line<br />

with the key RAP elements:<br />

• relationships;<br />

• respect; and<br />

• opportunities.<br />

The plan includes initiatives that are unique to the <strong>Department</strong>’s business<br />

and services and the Aboriginal and Torres Strait Islander people who<br />

access those services. The RAP also focuses on increasing employment<br />

opportunities for Aboriginal and Torres Strait Islander people in the<br />

<strong>Department</strong> and raising awareness <strong>of</strong> cultural diversity. The RAP was<br />

approved by Reconciliation Australia in January <strong>2009</strong> and <strong>of</strong>ficially launched<br />

by the <strong>Department</strong> in March <strong>2009</strong>.<br />

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