Annual Report 2008-2009 - Department of Transport

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16 Taxi rank marshals Experience in other Australian cities has shown that staffed, secure, and organised taxi ranks can improve passenger behaviour, encourage more taxi drivers into high-demand areas, encourage taxi sharing, provide priority access for maxi taxis and thereby reduce waiting times for taxi customers. Taxi rank marshals are currently being trialled at the Milligan Street and Fremantle secure taxi ranks in cooperation with the Taxi Council of Western Australia. Rank marshals help security guards maintain order by allocating patrons to taxis, assisting taxi drivers with activities such as explaining and collecting up-front deposits, informing patrons about fares, and organising unrelated passengers that are heading in the same direction into groups (if they agree). This trial commenced in June 2009. www.transport.wa.gov.au/taxis Secure taxi ranks in suburban areas The Government is committed to delivering an efficient transport system that includes the highest standards of performance and safety around taxi services, particularly at times of high demand. It acknowledges that local governments (LGs) also have an instrumental role in the delivery of effective taxi services from taxi ranks, particularly in the entertainment precincts. LGs have been invited to participate in a pro-active new Secure Taxi Rank Extension Trial (STRET) program that will see the expansion of secure taxi rank infrastructure beyond its current locations of Milligan Street and Fremantle. The primary aims of the program are to: • encourage LGs to consider the benefits of secure taxi ranks at peak late night entertainment areas; • assist LGs in the funding of security guards and security infrastructure at taxi ranks that operate during the peak late night entertainment times on Friday and Saturday nights; • improve taxi customer service levels through reduced waiting times by attracting more taxis to the entertainment precincts; and • create a safer late night environment by facilitating the quick dispersal of potentially unruly night-time revellers from night-time hotspots. STRET funding is available to Perth Metropolitan LGs for a trial period of one year from 1 July 2009 to 30 June 2010 to co-fund security guards and combinations of security infrastructure such as good lighting, CCTV or webcams, signage and barriers. A pool of funds is available for 50 per cent co-funding and consists of: • $300,000 towards security guard(s) and possibly a rank marshal; and • $250,000 towards combinations of security infrastructure. www.transport.wa.gov.au/taxis
Hands off the taxi driver campaign This public education campaign began in February 2009 to improve taxi driver safety in the Perth Metropolitan area. The campaign informed taxi customers of the penalties for an assault on a taxi driver and also highlighted the fact that all metropolitan taxis carried security cameras for both driver and customer protection. The campaign was very well received by the industry and raised considerable awareness about the issue. www.transport.wa.gov.au/taxis Assault your taxi driver or damage their vehicle and you will be caught. Respect your cabbie. Government of Western Australia Department for Planning and Infrastructure Taxi driver registration test Due to the increase in taxi plates in the Perth Metropolitan area, more drivers were needed to ensure these extra plates continued to be operational. With the increase in drivers undertaking training to enter the industry, there were delays in providing driver registration tests by the Department to the new drivers. The registration test is the last component of the taxi driver testing process and is undertaken by Department staff. Two officers were appointed as driver registration officers with sole responsibility for conducting registration tests for new taxi drivers. Registration tests have increased from 1010 in 2007–08 to 1565 in 2008–09, highlighting the need for these additional officers to conduct registration tests. www.transport.wa.gov.au/taxis Festive season campaign The festive season campaign is an annual campaign to educate the population of Perth on the travel options available during the festive season; thereby improving transport services. The demand for transport services, particularly for taxis, is highest during the period leading up to Christmas, and this campaign is designed to highlight alternative options, such as public transport. The campaign, combined with security services at key taxi ranks and the Nightrider service provided by the Public Transport Authority, had a significant impact during the festive season. www.transport.wa.gov.au/taxis Goal 1 17
Page 2 and 3: DPI Annual Report 2008-09 Our Purpo
Page 4 and 5: 2 Statement of Compliance with the
Page 6 and 7: 4 Executive Summary The Department
Page 8 and 9: 6 Executive Summary Passenger Servi
Page 10 and 11: 8 Financial Summary In 2008-09, the
Page 12 and 13: 10 Operational Structure Roles and
Page 14 and 15: 12 Legislation priorities During 20
Page 16 and 17: 14 Report on Operations Agency Perf
Page 20 and 21: 18 Taxi fare model review In Septem
Page 22 and 23: 20 Additional boat pen facilities a
Page 24 and 25: 22 Recreational Boating Facilities
Page 26 and 27: 24 New boat pens at Exmouth and Ger
Page 28 and 29: 26 Marine safety integrated data co
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Page 32 and 33: 30 Road safety The Department, thro
Page 34 and 35: 32 Review of Western Australian por
Page 36 and 37: 34 National transport reform agenda
Page 38 and 39: 36 Freight and Logistics Council of
Page 40 and 41: 38 Cycle Instead The Department con
Page 42 and 43: 40 Industrial buffers On behalf of
Page 44 and 45: 42 Oakajee port and rail infrastruc
Page 46 and 47: 44 Fremantle Harbours policy In rec
Page 48 and 49: 46 CETO Wave Energy project The Dep
Page 50 and 51: 48 Gnangara sustainability strategy
Page 52 and 53: 50 Indigenous Pastoral Enterprise D
Page 54 and 55: 52 Building a Better Planning Syste
Page 56 and 57: 54 Stirling City Centre In November
Page 58 and 59: 56 Murdoch activity centre The Depa
Page 60 and 61: 58 Significant Issues and Trends Gl
Page 62 and 63: 60 Disclosures and Legal Compliance
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66 Disclosures and Legal Compliance
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80 Financial Statements Financial S
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82 Financial Statements Certificati
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84 Balance Sheet As at 30 June 2009
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86 Cash Flow Statement For the year
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88 Schedule of Assets and Liabiliti
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90 Notes to the financial statement
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92 Net appropriation determination
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94 (i) Intangible assets Capitalisa
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96 (r) Receivables Receivables are
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98 (w) Resources received free of c
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100 5 Employee benefits expense 200
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102 11 Other expenses 2009 2008 $ 0
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104 16 Income from State Government
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106 20 Receivables 2009 2008 $ 000
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108 Reconciliations of the carrying
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110 25 Intangible assets 2009 2008
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112 29 Provisions (continued) 2009
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114 32 Notes to the Cash Flow State
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116 34 Commitments (continued) (c)
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118 37 Explanatory statement Signif
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120 37 Explanatory statement (conti
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128 (vii) Authorisations to expend
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130 38 Financial instruments (conti
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132 38 Financial instruments (conti
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134 2009 2008 $ 000 $ 000 42 Specia
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136 42 Special purpose accounts (co
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138 42 Special purpose accounts (co
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140 45 Administered expenses and in
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142 46 Administered assets and liab
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144 Key Performance Indicators Key
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146 Key Performance Indicators Depa
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148 Key Performance Indicators Effe
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154 Key Performance Indicators Key
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156 Key Performance Indicators Time
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158 Key Performance Indicators DPI
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170 Key Performance Indicators Effi
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178 Key Performance Indicators Area
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180 Office Locations Metropolitan o
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182 Licensing and Vehicle Examinati
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Annual Report 2008-2009 - Department of Transport

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