Our industry celebrates diversity – but demands consistent quality.
Our industry celebrates diversity – but demands consistent quality.
Our industry celebrates diversity – but demands consistent quality.
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di’s consent to take over that position at OsnabrückHalle.<br />
"Ms. Gagliardi is a professionally versed managing director<br />
with considerable experience in the event-staging <strong>industry</strong><br />
and marketing. I’m convinced she will be instrumental in<br />
helping OsnabrückHalle further strengthen its market position<br />
as event and congress venue."<br />
Michel Novatin joined Steigenberger on January 4 of this<br />
year, not as CEO, as some had speculated, <strong>but</strong> instead as<br />
operations advisor to the board of directors. According to<br />
Steigenberger statements, Novatin (65), who lives in Geneva/Switzerland,<br />
will definitely not succeed CEO André Witschi,<br />
who left the up-market hotel chain effective December<br />
31, 2009 on a decision felled just shortly before on<br />
December 30. In his function as advisor, Novatin will focus<br />
his attention on operational procedures in all Steigenberger<br />
hotels, on processes, service and other things more, and<br />
will restructure these in cooperation with the Chief Operations<br />
Officer. French-born Novatin previously had been<br />
CEO of the Lifestyle-Shaza Hotels in Dubai. Novatin is a<br />
veteran in the hotel <strong>industry</strong> and looks back to more than 40<br />
years of professional experience in various countries; his<br />
stations include general manager of various Inter-Continental<br />
and Le Méridien hotels between 1972 and 1986 in Asia,<br />
the Middle East as well as Africa.<br />
Marc Bacon (34) has been appointed Director Marketing of<br />
Lindner Hotels, and since January 1of this year he has been<br />
responsible for the development and monitoring of the<br />
hotel chain’s entire marketing activities. He succeeds Michael<br />
Lemke, who left the company. Bacon originally<br />
learned his trade as qualified assistant in tourism and is<br />
considered an expert in E-Business and CRM. In the past<br />
eleven years, he refined his expertise in client management,<br />
customer retention, and dialogue marketing as well<br />
as mobile marketing. In the past years, he was able to apply<br />
these skills as employee and advisor to renowned businesses<br />
in the tourism industrial enterprises and serviceproviders.<br />
Prior to joining Lindner, Marc Bacon was managing<br />
director of the international Agentur Fullsix.<br />
Jörg Krauß is the new director of the Swissôtel Düsseldorf<br />
/ Neuss hotel. He takes the place of Ronald Nilsson,<br />
who went to Kolkata as GM for the Swissôtel hotel group in<br />
November 2009 to open the first Swissôtel in India. 40year-old<br />
Krauß joins Swissôtel from the NH hotel group,<br />
where he most recently had been in charge of three NH<br />
hotels in the Heidelberg area. Krauß comes from a family of<br />
hoteliers, and is accordingly at home in this business. He<br />
engages in all kinds of sports in his leisure time, and very<br />
much looks forward to his new assignment in the 4-star<br />
Superior Swissôtel Düsseldorf / Neuss which was thoroughly<br />
renovated in 2009. "I’m proud to be given the opportunity<br />
to manage this well-established hotel, and I’m confident<br />
our entire team will be able to further strengthen the<br />
PEOPLE<br />
hotel’s position on the hotly-contested hotel market in<br />
Düsseldorf."<br />
Maren Mehlis has changed from Düsseldorf to Karlsruhe:<br />
before she joined the Karlsruher Messe- und Kongress-<br />
GmbH KMK in mid-January as head of the marketing function,<br />
she had for eight years held identical position with the<br />
Reed group. The 45-year-old qualified event manager and<br />
philosophy graduate thus succeeds Björn Merse, who<br />
joined Kölnmesse. Expo director Britta Wirtz is delighted<br />
with the new team player: "This enables us to close a gap in<br />
our management team, and we are now all set and ready to<br />
tackle the important expo season 2010." Maren Mehlis<br />
learned all about the expo business from the bottom up.<br />
Initially with Reed (Blenheim/UN Miller Freeman/Reed Exhibitions)<br />
as project specialist, for example for the EQUI-<br />
TANA, she advanced to marketing specialist and was later<br />
promoted marketing manager. In 2001, she was entrusted<br />
with establishment and management of a new marketing<br />
department. Her assignment focus was on international<br />
visitor marketing for all Reed tradeshows and public fairs in<br />
Germany (altogether 10 fairs), among these ALUMINIUM,<br />
FIBO and viscom.<br />
1/2010 79