Business Chief April 2019

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“The AWS platform enables the flexibility and speed IT needs to transform Matthews International, with the technology leadership for us to innovate for the future of our business” Davor Brkovich Head of IT and CIO Matthews International www.BuildOn.aws
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CANADA EDITION APRIL 2019 canada.bu
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CANADA EDITION Click the home icon
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54 Equality, diversity and respect:
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150 Cirque du Soleil 190 T-Mobile 1
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240 Plymouth Rock Assurance 254 Gli
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TECHNOLOGY 13 www.businesschief.com
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TECHNOLOGY 15 www.businesschief.com
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TECHNOLOGY CLICK TO WATCH: ‘FINNI
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TECHNOLOGY operating,” she reflec
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TECHNOLOGY “Our role is not a sho
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TECHNOLOGY 23 to innovative startup
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TECHNOLOGY COMPANY FACTS • Finnin
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TECHNOLOGY 27 “Finning wants to s
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TECHNOLOGY 29 opportunities to part
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LEADERSHIP 32 Americas: The 5G futu
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LEADERSHIP 34 Looking back on a car
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LEADERSHIP 36 $46bn Approximate rev
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LEADERSHIP 38 The potential for end
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LEADERSHIP “There is a direct con
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LEADERSHIP 42 “Vodafone is truly
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TECHNOLOGY THE DIGITAL DISRUPTION 4
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TECHNOLOGY 46 There aren’t many C
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TECHNOLOGY 48 “We tried to count
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TECHNOLOGY 50 were to go to a store
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TECHNOLOGY 52 “We put a lot of em
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PEOPLE 54 Equality, diversity and r
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PEOPLE 56 Marian Salzman, Senior Vi
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PEOPLE 58 “I have never seen a co
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PEOPLE 60 $29.6bn Approximate reven
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PEOPLE 62 as a consequence.” Howe
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SUSTAINABILITY PEOPLE POWERED: SIX
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SUSTAINABILITY 66 Today more, than
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SUSTAINABILITY wrong thing when try
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SUSTAINABILITY “The impact of cre
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April 29-30, 2019 The Ritz Carlton,
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CITY FOCUS 74 City Focus HAMIL Busi
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CITY FOCUS | HAMILTON 76 ocated at
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CITY FOCUS | HAMILTON 1846 Official
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CITY FOCUS | HAMILTON he saved 100
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CITY FOCUS | HAMILTON understands m
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OPTIMIZE FIELD WORKERS, SERVICE & A
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TOP 10 86 APRIL 2019
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TOP 10 88 10 Baskin-Robbins Est. 19
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TOP 10 90 08 Subway Est. 1965 The C
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TOP 10 92 06 Dunkin’ Donuts Est.
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TOP 10 94 04 Marriott International
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TOP 10 96 02 “Every day, more tha
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TOP 10 98 01 McDonald’s Est. 1940
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100 DIGITALLY DISRUPTING THE CANADI
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GORE MUTUAL INSURANCE Gore Mutual I
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Impacting Business Results For almo
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GORE MUTUAL INSURANCE 1839 Year fou
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TRANSFORMING THE INSURANCE WORLD Vi
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GORE MUTUAL INSURANCE 110 CLICK TO
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“More than just another pretty da
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GORE MUTUAL INSURANCE Gore Mutual -
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GORE MUTUAL INSURANCE 116 at Gore M
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118 APRIL 2019
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ARDENE Canadian fashion retailer Ar
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REAL ESTATE POTENTIAL. REALIZED. Re
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ARDENE ARDENE FOUNDATION The Ardene
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ARDENE ‘In areas of empowerment,
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ARDENE ‘Because of our footprint
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ARDENE 4,500+ Approximate number of
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132 Results-oriented leaders embrac
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CITY OF RICHMOND 134 Mayor Malcolm
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CITY OF RICHMOND EXECUTIVE PROFILE
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CITY OF RICHMOND 138 “The Olympic
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District Energy Solutions We explor
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CITY OF RICHMOND 142 Richmond Olymp
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CITY OF RICHMOND 144 EXECUTIVE PROF
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CITY OF RICHMOND $541mn Approximate
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CITY OF RICHMOND 148 FUTURE PLANS W
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150 CIRQUE DU SOLEIL: BREAKING THE
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CIRQUE DU SOLEIL With her team of c
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CIRQUE DU SOLEIL “Operationally w
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CIRQUE DU SOLEIL 156 ations, the te
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Integrated Print At PDI, we are pas
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CIRQUE DU SOLEIL 160 “As a citize
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CIRQUE DU SOLEIL 162 CLICK TO WATCH
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164 RAGINGWIRE MISSION-CRITICAL DAT
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RAGINGWIRE DATA CENTERS 166 As part
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RAGINGWIRE DATA CENTERS 168 Recentl
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RAGINGWIRE DATA CENTERS 170 “The
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YORK ® YVFA FREE-COOLING CHILLERS:
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A simpler approach to a future-proo
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Delivering mission critical service
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RAGINGWIRE DATA CENTERS 178 RagingW
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Picking a Diamond In The Rough Take
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BUILDING BETTER MODULAR ELECTRICAL
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RAGINGWIRE DATA CENTERS 184 biggest
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RAGINGWIRE DATA CENTERS Russelectri
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RAGINGWIRE DATA CENTERS “Unlike a
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190 Customer centricity at the hear
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T-MOBILE T-Mobile, the Uncarrier ne
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The feeling you get following your
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Drive digital strategies. Deliver c
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Reimagine the impossible Bring toge
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Rewiring the T-Mobile Supply Chain
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IN TODAY’S HYPERCONNECTED WORLD,
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T-MOBILE 204 ended it. Now with T-M
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206 INTELLIGENT DIGITAL TRANSFORMAT
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SAP A comparatively recent strategy
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JOIN THE BEST. Discover your path t
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CLICK TO WATCH: ‘SAP BUSINESS WOM
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Bring intelligent experiences to yo
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Ecosystems in May, 2017. His job, h
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219 ter THE INTELLIGENT ENTERPRISE
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Page 225 and 226: its global presence and the global
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Page 229 and 230: 229 canada.businesschief.com
Page 233 and 234: 233 SPEARHEADING DIGITAL TRANSFORMA
Page 235 and 236: EXECUTIVE PROFILE Sy Foguel As Chie
Page 237 and 238: “Our retail agents are a key part
Page 239 and 240: 239 its customers. “GUARD itself
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Page 245 and 246: CLICK TO WATCH: ‘PLYMOUTH ROCK AS
Page 247 and 248: it forms, and it is adept at listen
Page 249 and 250: “What sets Plymouth Rock apart fr
Page 251 and 252: ventures and solutions to be pilote
Page 253 and 254: 253 the Plymouth Rock Direct Respon
Page 259: hardware engineering, CAD/CAM softw
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Page 266 and 267: GLIDEWELL DENTAL 266 was born. When
Page 268 and 269: LOGO HERE 268 SGK: optimising brand
Page 270 and 271: SGK The need for omnichannel soluti
Page 274 and 275: “ WE ARE THE IT PEOPLE WITH LABEL
Page 276 and 277: SGK 276 INNOVATIVE SOLUTIONS Throug
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Page 280 and 281: SGK 280 huge from photographic asse
Page 283 and 284: “HubX will put users in control o
Page 285 and 286: CLICK TO WATCH: ‘SGK HUBX’ 285
Page 287 and 288: solution that allows for easy evalu
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